Enabling team effectiveness
Effective teams are more than a group of effective individuals. Whilst team effectiveness does not rely on the leader alone, it is a team activity, the leader does play a key role:
- Setting and maintaining team performance standards:
Your role:
Ensure the team as a whole shares clear collective long and short-term goals and priorities that they feel motivated to achieve,
Ensure user-focused KPI's and performance standards are in place and understood,
Regularly review progress, being open to adjusting goals based on evolving circumstances/needs when required, and celebrate progress and success,
Foster collective and individual accountability.
- Supporting the team's ability to adapt and respond to change:
Your role:
Facilitate and encourage effective communication & collaboration within the team,
Make time as a team to learn lessons, reflect and consider how to improve effectiveness,
Support the team during periods of change.
- Ensuring clarity around team roles, responsibilities and decision making:
Your role:
Ensure team members have clarity about the roles and responsibilities of other team members,
Periodically review whether team structures and processes still support delivery of team goals,
Ensure team members understand who can decide what, including what they can make decisions about themselves.
- Strengthening and building interpersonal relationships:
Your role:
Encourage and facilitate team spirit, ensure opportunities to understand each other better, and proactively tackle any 'toxic' behaviours that could undermine cohesion and camaraderie,
Reinforce the need to have difficult conversations if disagreements occur and where necessary manage conflict within the team,
Take active steps to build a climate of psychological safety within the team so people feel able and willing to speak up with ideas, questions, concerns or about mistakes.
Resources to support you:
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It can be challenging when things aren’t going as well as you'd like within the team. Talking things through with a coach from our coaching pool could be beneficial.
Our employee assistance programme also includes a management consultancy service which can provide managers additional support and advice on a range of issues from performance to conflict resolution.