Although iPads usually managed themselves, they are still computers that require some know-how and/or maintenance/troubleshooting to keep the device running smoothly.
Note: Some settings and features may be disabled or restricted by the district.
Basic Troubleshooting
In most cases, restarting, resetting, or force closing an app on the iPad will solve the issue. But if your iPad doesn't start up correctly, or it might not respond when you press buttons, these steps can help.
iPad Overview
Here is an overview of the iPad's hardware.
Note: The features and hardware may vary depending on the model of iPad you have. Example shown below:
If the iPad is not working properly
If an app isn't responding
If you see a black screen
You might need to charge your device before it can turn on. Plug in your device and let it charge for at least 20 minutes, then try turning it on.
You should see a battery icon while your device is charging. If you continue to see a black screen, reset your device.
If your device doesn't respond when you press buttons
Your device might not return to the Home screen when you press the Home button, wake from sleep when you press the Sleep/Wake button, slide to unlock or power off, or it might appear frozen. Try these steps:
If it still doesn't respond, or if it doesn't turn back on, reset your device.
Updating iOS to the latest version
iOS software updates introduce new features that let you do even more with your iPhone, iPad, or iPod touch. Be sure to keep your devices up to date so that you don't miss out on the latest features.
Buttons and Switches
Get help with the Sleep/Wake button, Home button, volume buttons, Ring/Silent switch, or Side Switch.
WI-FI and Bluetooth issues
See these articles for help with Wi-Fi issues:
Screen
Get help with the screen on your device if it has any of these issues:
The screen is too dim, too bright, or you see only faint images
You see a solid color screen (black, white or blue)
You see lines, missing sections, discoloration, or poor image quality
Get help with other screen issues:
Camera
When you try to use the camera on your iOS device, you might not be able to take a photo. Or maybe your photos don't look right. These steps can help.
Sound/Acoustic-speaker/microphone/receiver
Get help with these issues:
Power/Battery
Battery or charging issues
Learn how to charge your iPad
Acceptable temperatures