The Committee on Anti Red Tape conducted a Citizen’s Charter Orientation for our identified PACDO personnel to strengthen our commitment to efficient, transparent, and client-centered public service.
The Citizen’s Charter is our public promise to you. It outlines our services, step-by-step procedures, requirements, responsible offices, and processing times. This ensures that every transaction is faster, simpler, and more accountable.
Through this orientation, PACDO personnel were equipped to:
Understand service standards under RA 11032 - Ease of Doing Business and Efficient Government Service Delivery Act
Deliver services aligned with our posted Citizen’s Charter
Uphold transparency, zero red tape, and quality service for all BPSU clients — students, parents, and stakeholders
We continue to build a culture of excellence and accountability at BPSU.
Because better service starts with informed people.