This Troubleshooting guide is meant to help students with technology and not with specific lessons or work that your instructor assigned. If you are having trouble with your assignments please contact your teacher. If your issue is not listed below or you still need assistance, please email us at webhelpdesk@bogotaboe.com. In the Subject line, put the students first and last name, grade, and school. In the body of the email, put in as much detail of the issue as possible. If possible, screenshots of broken chromebooks or error messages are welcome.