My Chromebook Don't Charge or turn on
My Chromebook Don't Charge or turn on
Embedded Files
Before we look into exchanging the Chromebook, please do the following steps to try to reset the battery.
Before we look into exchanging the Chromebook, please do the following steps to try to reset the battery.
1. Plug in the Chromebook charger into an outlet and then into the Chromebook.
1. Plug in the Chromebook charger into an outlet and then into the Chromebook.
2. Press and hold the power button and refresh button for 20 seconds. The refresh button is the button on the top row of the keyboard with a spinning circle.
2. Press and hold the power button and refresh button for 20 seconds. The refresh button is the button on the top row of the keyboard with a spinning circle.
3. After 20 seconds, let go of the buttons and unplug the charger from the Chromebook and the wall/
3. After 20 seconds, let go of the buttons and unplug the charger from the Chromebook and the wall/
4. Wait 10 seconds and then plug everything back in.
4. Wait 10 seconds and then plug everything back in.
5. Press the power button to turn on the Chromebook.
5. Press the power button to turn on the Chromebook.
If the Chromebook turns on, please leave it plugged in until it is fully charged before removing the charger.
If the Chromebook turns on, please leave it plugged in until it is fully charged before removing the charger.
No sound coming from the computer.
No sound coming from the computer.
If your computer is connected to a Smartboard please turn it on. The computer uses the Smartboard speakers to play audio and will not work unless it is on.
If your computer is connected to a Smartboard please turn it on. The computer uses the Smartboard speakers to play audio and will not work unless it is on.
The mic not being recognized or sounds very far away
The mic not being recognized or sounds very far away
If you are using the Hue Document Camera, disconnect the camera from the base and reattach it, then refresh your Google Meet.
If you are using the Hue Document Camera, disconnect the camera from the base and reattach it, then refresh your Google Meet.
This will disconnect your from the meeting for a moment and then it will ask you to join back in.
This will disconnect your from the meeting for a moment and then it will ask you to join back in.
No sound coming from the computer.
No sound coming from the computer.
If your computer is connected to a Smartboard please turn it on. The computer uses the Smartboard speakers to play audio and will not work unless it is on.
If your computer is connected to a Smartboard please turn it on. The computer uses the Smartboard speakers to play audio and will not work unless it is on.
How to do a speed test ??
How to do a speed test ??
I would like you to do an Internet speed test. Please go to google.com.
I would like you to do an Internet speed test. Please go to google.com.
In the search bar type in "speed test". Click on the button that says "Run Speed Test". Once it's complete please send me the result. The test will take a few seconds to complete. Once complete, you will see two numbers. One is download speed and the other is upload. Please send me both and indicate which one is which.
In the search bar type in "speed test". Click on the button that says "Run Speed Test". Once it's complete please send me the result. The test will take a few seconds to complete. Once complete, you will see two numbers. One is download speed and the other is upload. Please send me both and indicate which one is which.
How to force a Reset "Hard Reset" on my Chromebook.
How to force a Reset "Hard Reset" on my Chromebook.
Try to perform a hard reset on the Chromebook.
Try to perform a hard reset on the Chromebook.
Hold down the power button (Button use to turn on and off the device ⥁ )and the refresh button (button is a circle spinning clockwise ⟳ ) and let go after 5 second. This will delete momentary and useless data stored on the device and will improve the performance and speed of your Chromebook
Hold down the power button (Button use to turn on and off the device ⥁ )and the refresh button (button is a circle spinning clockwise ⟳ ) and let go after 5 second. This will delete momentary and useless data stored on the device and will improve the performance and speed of your Chromebook
How to Improve internet speed?
How to Improve internet speed?
Things to do to increase internet speed:
Things to do to increase internet speed:
1. Limit the number of devices connected to the wifi during the Google meeting.
1. Limit the number of devices connected to the wifi during the Google meeting.
2. Stop any streaming devices such as Roku, Chromecast, and websites Netflix, Hulu, and YouTube.
2. Stop any streaming devices such as Roku, Chromecast, and websites Netflix, Hulu, and YouTube.
Things to do for better connection:
Things to do for better connection:
1. Make sure there are no major appliances between the Chromebook and the Wi-Fi like washers, dryers, fridge, microwave.
1. Make sure there are no major appliances between the Chromebook and the Wi-Fi like washers, dryers, fridge, microwave.
2. Move closer to where the Wi-Fi signal is coming from.
2. Move closer to where the Wi-Fi signal is coming from.
Suggestions on how to speed up your Chromebook
Suggestions on how to speed up your Chromebook
Remove any unnecessary apps and extensions. the more apps you download onto your Chromebook, the slower it’ll run.
Remove any unnecessary apps and extensions. the more apps you download onto your Chromebook, the slower it’ll run.
Limit the amount of tabs, windows and apps you are running at one time. Close out of tabs you are not using. For quicker access to websites you can bookmark them by visiting the site and clicking the star on the right side of the address bar. The more tabs you have open, the slower the Chromebook will be.
Limit the amount of tabs, windows and apps you are running at one time. Close out of tabs you are not using. For quicker access to websites you can bookmark them by visiting the site and clicking the star on the right side of the address bar. The more tabs you have open, the slower the Chromebook will be.
Turn off your Chromebook at the end of the day. Closing the lid of the Chromebook only puts it to sleep. Chromebooks need to turn off to remove any temporary files that may have accumulated during your online session. You can do this by holding the power button for about 3 seconds until a prompt comes up. Then select turn off.
Turn off your Chromebook at the end of the day. Closing the lid of the Chromebook only puts it to sleep. Chromebooks need to turn off to remove any temporary files that may have accumulated during your online session. You can do this by holding the power button for about 3 seconds until a prompt comes up. Then select turn off.
I cant find my bookmarks?
I cant find my bookmarks?
Make sure you have sync enabled on your google chrome browser.
Make sure you have sync enabled on your google chrome browser.
Sign in and turn on sync
Sign in and turn on sync
On your computer, open Chrome.
On your computer, open Chrome.
At the top right, click Profile .
At the top right, click Profile .
Sign in to your Google Account.
Sign in to your Google Account.
If you want to sync your info across all your devices, click Turn on sync.
If you want to sync your info across all your devices, click Turn on sync.
Turn on. Link data.
Turn on. Link data.
then select "Yes I'm in."
then select "Yes I'm in."
"Remember to Turn Off Your Chromebook after a day of teaching/learning this will allow the Chromebook to work better and stay on optimal performance. closing the lid will not turn off the device you should select the option for Shut Down."
"Remember to Turn Off Your Chromebook after a day of teaching/learning this will allow the Chromebook to work better and stay on optimal performance. closing the lid will not turn off the device you should select the option for Shut Down."
Page updated
Report abuse