For students who are unable to log into a web tool that other student can get it, it has to do with the settings in your own profile in chrome. Watch this video explaing how to check settings on the webpage as well as how to clear the cookies in your account. You will want to completely shut down your chromebook and turn back on. If that does not resolve it, you probably will need your chrome OS refreshed. Stop by 222 and we can help you out.