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Let's be honest, not many people can say they actually love being interviewed, either online or in person. However, whether it's for a volunteer placement, or a degree apprenticeship, the key to a successful experience is all in the preparation and planning. Do remember interviews can be for you to assess whether the role is right for you, just as much as it is the employer. Here are a few pointers to get you started to ensure that you feel ready and confident on the day.
The most important starting place is to look at the company's core values and the knowledge, skills and competencies they have described in their job description and advert. It is HIGHLY LIKELY that you will be assessed and selected, at least in part, based on how well you can demonstrate your personal alignment to these. If you can resonate with their values, and provide examples of your understanding of them, and how you meet them, you are off to a great start.
Similarly, make a note of the key knowledge, skills and competencies they are looking for, and make sure you understand them. Build up your examples of how you can show that you have them. If you find this too challenging, do consider whether this is the right role for you to apply for, to save you, and the employer time.
It may sounds obvious, but really make sure you understand what the job role is, its purpose and what you would be responsible for.
Do your company research and make sure you know a fair bit about the organisation; its operations, strategy, new growth areas and their challenges. Following the organisation on social media may also help with this, but do not solely rely on this.
This in-depth groundwork early on is vital to ensure you are applying for the right role for you, and that you have a good chance of success. Remember this is a competitive process, so you need to give yourself every opportunity to demonstrate you are the right candidate!
Have a think about how you might respond to these commonly used interview questions
What can you tell me about yourself?
Why are you applying for this role?
What do you know about our company?
Why do you want to work at this company?
What skills do you have, that would be useful in this role?
What are your strengths? And your weaknesses?
Where do you see yourself in 5 years’ time?
What are your hobbies and interests?
Can you give an example of when you have demonstrated good team work?
10. Tell us about how you organise yourself?
11. Tell me about a time where you’ve worked independently.
12. Tell us about a time when you’ve used your initiative.
13. Tell us about something you are really proud of?
14. What do you think good customer service is?
15. How would your friends/family describe you?
16. Tell me about a time you dealt with a difficult situation?
17. How do you manage your time when under pressure?
18. What motivates/excites you?
19. If you were offered this job, what would you say and why?
20. Do you have any questions to ask us?
COMPETENCY BASED INTERVIEWS
You may be asked a competency based question, which where you are expected to give an example of when you have dealt with a particular situation or demonstrated a certain set of skills in a situation.
One helpful way to tackle this questions is by using the STARR technique to keep your example structured and focused.
It is a good idea to have prepared five or six examples in advance, that you have rehearsed, and that could be applied to respond to these types of questions. Think about examples where you have worked under pressure, worked in a team, dealt with a difficult customer or person, shown creativity or problem solving skills, needed to communicate clearly or when you have shown leadership qualities.
You might want to review the job description or job specification to get an idea of the skills and competencies they are looking for, which could come up at an interview for you to demonstrate your suitability.
SITUATION - Describe the situation you were in or the task you needed to do
TASK - Describe the challenges and expectations. What needed to be done?
ACTION - Elaborate on your specific actions. What did you do and how did you do it?
RESULT - Explain the result, including your achievement, recognition and the outcome
REFLECT - What did you learn? What would you do differently next time?
STRENGTHS BASED INTERVIEW QUESTIONS
Many employers are moving towards strengths based interview questions, to help personalise the interview process and gaining reflective responses. You should be prepared to evaluate your competencies and elaborate on experience. Employers are increasingly keen to understand your talents and use them in the best way. Employers increasingly are looking for their teams to have diverse skills and seek talented, dynamic employee who have great communication and interpersonal skills. A response to a strength-based interview question intends to bring out your personal attributes, adaptability, motivation and interests.
Below are examples of strength-based questions that you may expect to be asked in a job interview. It is important in terms of preparation that job seekers look within to determine their response, in addition to examining the employer’s mission and values.
What is your favourite hobby outside of work?
What personal achievements are you most proud of?
What is favourite subject in school?
How would your friends and family describe you?
What motivates you in your life?
How would you describe success?
What makes your day successful?
What is most important to you when finding a job?
Why do you think you're right for this role?
Why do you think you're right for this role?
What interested you about this role and our company?
What do you like about working with others?
How do you prefer to learn?
What tasks come most easily to you?
Who or what is your greatest inspiration?
What is your most important piece of advice for others?
What would you most like to improve upon?
Do you usually finish all the tasks you set for yourself in a day?
More often than not, you will get the opportunity to ask any questions you have at the end of an interview. Don’t forget, an interview is a two-way process and you need to make sure that the job is right for you too. You can prepare your questions in advance, and even take them into the interview in a notebook. This shows you’ve not only prepared well for the interview, but you are also taking it seriously. It also gives you the chance to make sure the interviewer has no reservations about you. Below are some suggested questions you could ask, if they haven’t been covered in the interview already. You should ask between 3 and 5 questions.
Tell me more about the company
What are company’s future plans?
What is the induction process like for new employees?
How would you describe the ideal candidate?
What would my day to day responsibilities be?
What’s the best thing about working here?
What would be the most and least enjoyable aspects of the job?
What is the staff turnover like throughout the organisation?
What is the environment and culture of the company like?
What measures are used to judge how successful I am in the role?
What opportunities for training and development are there?
How many other people are in the team?
Who would I report to? Can I meet them? (if not part of the interview process)
Is the position a new post or an existing post?
Why has the position become available?
How would the role fit into the overall organisational structure?
How soon would you want the successful candidate to start?
When can I expect to hear from you?
If I were successful, what happens next?
Make advance travel plans
Do a trial run of the journey
Do a mental walk through of the interview from the moment you arrive until the moment you leave
Plan your outfit and what you need to take the night before
Research the company
Read your application form, CV and job description, and any company documentation you have been provided including the job description and job specification if there is one.
Rehearse practice interview questions
Prepare examples of your capabilities, situations managed well
Give yourself ten minutes time out before the interview to steady any last minute nerves
Have something to eat and drink beforehand
Meet and greet everyone with courtesy
Remind yourself of how well you have prepared for this
Shake hands and make eye contact
Smile, be confident, and look like you want to be there
Ask questions at the end
Follow up with a courtesy email/ letter
Be late
Leave your phone on
Be arrogant or over confident
Dress inappropriately
Moan about your current employer/ situation
Lie or over exaggerate
Slouch or yawn
Forget to actively listen
Tell long convoluted stories
Fidget
Focus on the money, annual leave, perks of the job
Be afraid to ask for clarification if you are not sure about a question
Make flippant remarks or jokes
If you would like a mock interview, please do get in touch with us at here, and we will provide you with a safe space with one of us to practice your interview skills with one of the team. Just to let you know, we often video record these, not to put you under more pressure, but to enable you to privately correct any areas you need to work on, to check any knowledge gaps and observe any body language traits that you might like to consider.