Technology

If you have Technology questions follow these steps:

  1. Check this website for information on the topic. You can search for keywords.

  2. Check the BCS Digital Resources Database for information on the topic.

  3. Contact the Technology Help Desk: 828-255-5987, 7:30 AM - 4:00 PM, Monday-Friday Live Chat (7:30 AM - 4:00 PM, Monday-Friday) A Spanish-speaking technician (TĂ©cnico- Habla Espanol) is available each day from 8am-4pm. If busy, email helpdesk@bcsemail.org

  4. Create a BOLT ticket for issues that are not emergency or time sensitive.