Tuesday 19th October

10:00 Session

Chris Patten| Guild Leader & Architect

Guildcraft: a psychosocial approach to digital transformation

Is there something missing from your transformation initiative? in this talk Chris will highlight the learnings from three years as a community of practice leader within a large transforming organisation, Centrica. Starting with a single guild we have grown an informal movement for change that holistically addresses people, process and technology aspects of transformation with an emphasis on the former. And in the process, Chris has, himself, grown from being a technologist to a more rounded transformation professional. The techniques we stumbled upon align well to modern management practices including: Agile and Flow, Network Science, Sociocracy, Servant Leadership, Teal Organisations—and even System Thinking and Complexity Science. I will share highs and lows, patterns, anti-patterns and all the information you will need to create your own thriving guild movement.

14:00 Session

Victoria Dioh | Founder | Manifestation Kitchen

Humanise your projects - cook from complexity to completion

If you are in IT, you would have worked in or at least heard of projects.

When we hear of projects, we think of money, success. what we're trying to build, and we think of the roles and other resources such as the budget.

We sometimes even think of the people that we want to avoid or the people that we want to include. We think about winning.

But we never think of the human behind the projects.

I will take you through the humanising of projects and the genius way to manifest your projects whilst transmuting the complexity we have become so used to experiencing.

18:30 Session

Dr Kryzsztof Rubiniec | IT Service Architect

Breaking the change management barrier with lean CMDB subscriptions

Is Change Management strangling your technology innovation? Is it your organisation's most hated IT process? Would you like to end the burden for everyone, as well as cutting your department's costs?

ITIL set the IT Change Management discipline to control system alterations as an enabler for efficient innovation. Now, most organisations have too many change approvals, some have too few, and some even have both! It's wasteful to ask for the wrong approvals. Too many approvals waste specialist's time and company money. Not enough approvals make Change Management ineffective, because dangerous changes aren't spotted, which also waste specialist's time and company money in fixing things later.

Learn how you can get things 'just right' with a novel CMDB architecture using Lean Subscriptions, where connections in CMDB Dependency Maps are driven by Risk Perception. This Lean Subscription Model creates fit for purpose Change Management that is efficient and effective. The key is to extend the golden rule of ‘just enough’ CMDB elements to ‘just enough’ control, which is enabled by ‘just enough’ connection types in CMDB.

Join Krzysztof to hear how this simple architectural change can cut down wasteful habits, reducing the cost of the approval process by more than 70%, so that Change Management no longer strikes fear into your colleagues' hearts.