The ISO/IEC 19770-1 standard for ITAM is well known and very useful in building out an ITAM practice; however, it’s not been possible to measure conformity against the standard in a global, consistent and uniform way. The business case supporting the need for organisations to be certified is growing and the want for this from within the global community of ITAM professionals is also increasing. It will help to raise the profile of ITAM with key stakeholders (inside and outside of IT and all the way up to the C-suite), benchmark processes, drive ITAM maturity and hopefully, turn ITAM into the de facto business practice it deserves to be.
The ITAM Forum and its Certification workstream is driving the creation of an ISO 19770 certification scheme, with involvement from the entire, global ITAM community. During this session, Dennis Montanje will provide an update on what’s been achieved to date, what’s next, and timelines to launch.
IT Asset Management tools have been automating some (but not all) license management for years, but new technologies such as robotic process automation, software and hardware tagging and service management workflows have the potential to drive dramatic efficiencies for ITAM teams.
Join Kylie Fowler & Rory Canavan as they explore the art of the possible in what will hopefully be a talk that inspires you to action!
In the closing session of the conference we will hold a speaker panel discussion to wrap up and consider the issues raised in the conference.
Facilitated by our chair, Richard Josey, the session will allow speakers and attendees to consider what we learned from the conference as a whole.
We will make the session as interactive as possible, so please join us to put YOUR thoughts and questions for the speakers in the session chat-box as we review each session and summarise the key takeaways.