Autel Tools sells tools World Wide. We have tools designed for the North American Region. When purchasing tools designed for other regions other charges may apply for function and repair. If a customer is inquiring about a Non-North American tool ask them where they are located and advise them to purchase a North American product and advise them of our Authorized Dealer link on our website (link also above).
Amazon is a market place where products are sold from various vendors.
Hyper Tough
A tool made by Autel for Walmart. The tools are sold only through Walmart.
HT309 - HT200
Discontinued Units
Following models are discontinued for many years. Please tell customers that Autel does not provide any new update or support to these models any more if they ask. (MS301, MS310, MS409, MS509, VAG405, JP701, EU702, US703, MD801, Maxi Recorder, Maxi Tester, TS301, EST201, GS400, GS500, Oil Reset Tool)
Battery Tester MaxiBAS Series
BT608 Thermal Paper link:
https://www.amazon.com/gp/product/B07BKTTDFB/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1
Diagnostic Tablets
The below tablets provide usage of a Bi-directional (read codes, clear codes, live data, active tests, and service functions) scan tool that will perform Programming, Coding, As-Build Data installing, and VIN Writing. We have programming through these units with a VALID Total Care Program for Mercedes Benz and BMW for specific modules. Most other manufactures require a laptop with manufacture software and a J2534 or VCMI. You may have some programming and coding options for other manufactures, but it is determinate upon manufacture requirements.
The below tablets provide usage of a Bi-directional (read codes, clear codes, live data, active tests, and service functions) scan tool that will perform Key Programming abilities, Coding, As-Build Data installing, and VIN Writing. We DO NOT have programming through these units. Most other manufactures require a laptop with manufacture software and a J2534 or VCMI. You may have some programming and coding options for other manufactures, but it is determinate upon manufacture requirements.
Bi-directional
NON-Bi-directional
Limited Key Programming
The below tablets provide usage of a standard Bi-directional Scan tool. You will be able to read codes, clear codes, live data, active tests, and service functions.
Wired Unit
(No longer Produced but still supported)
Bluetooth
Bluetooth
Adds TPMS Programming, Diagnosing, Relearns, and Triggering
Bluetooth (wider range)
LIMITED coding abilities
The below tools are NOT Bi-directional. They will read codes, clear codes, provide live data, and LIMITED service functions.
Wired Unit
Bluetooth
Adds TPMS Programming, Diagnosing, Relearns, and Triggering
Commercial Vehicle Coverage
The following tools cover commercial vehicles from class 1 (F-150) to class 9 (18 wheeler). At this time, we do not have manufacturer specific coverage for Agriculture/Off-Road vehicles (John Deere, Kubota, Komatsu, Caterpillar Off-Road, New Holland, etc).
Bi-directional
NOT Bi-directional (the MX808 of CV)
This kit includes the accessory connectors that would connect with the MS909, MS919, MSULTRA, and TS608. These connectors are designed to connect to all early OBDII vehicles that have a connector to access modules that are not included in the OBDII port. Most of the time found under the hood of the vehicle.
For vehicles produced by Chrysler, Dodge, and Jeep equipped with Wifi starting 2017 and newer have what is called a Safety Gateway Module. This restricts access to the vehicle through the OBD2 connector. Without the MSCHRY12+8 connector or a Auto Auth subscription the customer will not be able to clear codes, perform active tests, perform service functions, etc. For both the connector and subscription the Total Care Program must be valid. The Auto Auth Subscription is shown below.
NON NORTH AMERICAN COMPARISONS
Connection Issues
KEY ON ENGINE OFF
The vehicle needs to be in the Key on Engine off position. If the vehicle is equipped with a key please turn the key in the ignition cylinder until you hear 2 clicks (do not start the car). If the vehicle is a "Push to Start" vehicle take your foot off the brake press the "Start" button once or twice depending on the vehicle. The dashboard should illuminate most lights on the dashboard as a test when the vehicle is in this mode.
BENT OBDII PINS
Have the customer look at the pins at the vehicle and at the tool. Make sure they are not bent or misaligned for proper connection and usage.
UPDATES
ONLY FOR NON BLUETOOTH TABLETS
(MX808, MS906, MK808)
Most vehicles between 1996 to 2006 will not be able to be have a VIN decoded option. You will find vehicles that will have VIN decoding available but it will be limited. You will be able to Manually Select the vehicle to enter and diagnose it. Check updates and connectors for bent pins. If the vehicle is "newer" it may not be available using the VIN decode option as of yet.
Programming
Requirements
J2534 or VCMI
Computer Compatible for Manufacture software.
Manufacture Software Subscription
Step 1
Step 2
Step 3
***We do not supply remote programming at this time***
For programming instruction and aid advise customer to go to:
Programming PDF's Located on the Home Page
DIY
• All OBDII functions are available and free
• One free manufacture software with the initial registration
• Expand coverage with additional in-app manufacture purchases
• Support up to 19 specific functions, including Oil Reset, EPB, BMS, SAS, DPF, TPMS, IMMO, etc. for vehicles with those covered functions ***Not bi-directional so services are limited***
• Support For manufactures purchased you willl be able to scan all modules available, clear the codes, view live data, and limited service functions
• Generate repair reports of tested vehicles and support PDF format for easy sharing and printing
Cannot bind to an account or Registration Transfer:
Information You Need to Know
Serial Number of All AP/HT200's
Autel ID
Did they get a new unit? Did they have an older unit? What did they do with the old unit?
1 AP/HT200 per Autel ID (Multiple tools require multiple accounts)
We can transfer registration
Was the tool previously registered? What happened to their old tool?
If tool was already registered they have 30 days from original registration to get free software (Reset by HQ). After 30 days we cannot reset the free software.
If they replace their unit for a new one we can transfer their old information to their new unit. Old unit after transfer will not be usable.
For questions contact your team lead
DIY TABLE
Oscilloscope
Covered
MSELITE, MS908P/SP, MS908/S, MS908CV, MS906TS, MS906BT, IM608
Not Covered
MSULTRS, MS919, MS909, MS906CV, IM508
Works on Desktops/Laptops
Cameras
[Victor]
Tech Support llangone@autel.com
[Andrew]
Tech Support alall@autel.com
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Tech Support swebb@autel.com
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Tech Support ptomasino@autel.com
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Tech Support nmohanan@autel.com