Mental Health Referrals
How to Use the Mental Health Referral Service
Have your insurance card handy and helpful information about your child’s diagnosis.
Call 833-303-5437 Monday to Friday, 8 a.m. to 5 p.m.
Or, complete an online request and a referral specialist will call you.
We will ask about your child’s mental health needs, health insurance plan and where you live.
Then, we will research mental health providers in your area with a goal of finding at least 2 providers that meet your family’s need and have openings. We will give you details on how to contact the providers we find.
We will also send the referral suggestions to your primary care provider.
A few weeks after that, we’ll call to see if you were able to make an appointment with the referrals we provided. If you do not have an appointment yet, we will talk about any problems you are having. If needed, we will link you with another provider.