I know it's frustrating when you need help and feel alone. Although you are learning online, I am here for you! Provided that you maintain close contact with me throughout the course, I'll do my best to use my experience to support you. I will strive to anticipate when and where you will need my help and provide meaningful feedback in a timely manner.
Faculty (including me), counselors, student tutors, and more are ready to help you reach your educational goals. We can help you with your course schedule, choosing classes, finding student aid, studying skills, locating and using sources for an essay--you name it, we have someone who can help. To locate the service you need, see the services listed below. Don’t see what you’re looking for? No problem. Just send me an email, and we'll figure it out together!
If you have a personal question, your best bet may be to contact me via the Canvas inbox. This is the quickest and easiest way to get a message to me.
From our course, click on "Inbox" in the left global navigation menu to access your Canvas conversations.
Or, simply click on the "Help" icon. A dialogue box with a series of help options will open. Contacting your instructor is the top choice. Most emails are returned within 24 hours, Monday through Friday.
If you have a question about the course--especially a question your classmates might be pondering, as well--please post it to the Q&A discussion. Prof. Paskey will likely respond within 24 hours (I will be slower on the weekends, as I am also juggling many responsibilities), and, even better, like crowdsourcing, a peer may jump in and answer your question.
In this course, as in your day-to-day life, you are going to be asked to work with technology, and, well, technology doesn't always work the way we think it should! To stay sane, and keep your friends and family sane, you will need to develop a balanced approach to technology frustration. The keyword is balanced. Here is the two-pronged approach to balancing technical woes:
Have grit. Google it, watch YouTube videos, and get to know your Canvas Guides. Learning how to find and use tech resources will save you so much time and frustration. Solving a problem on your own is empowering and it also establishes confidence that you can draw upon the next time you encounter a problem.
Ask for help. Don't try so hard to figure it out yourself that you end up frustrated. When you feel your blood pressure rise or begin yelling at your computer, that means it's time to take a deep breath and contact me or Tech Support (see link below). We'll figure it out together. :)
As your course instructor, I am your first contact for help you need in this course. If something doesn't make sense, sounds confusing, or you'd just like more information, let me know. You are always welcome to come see me in student hours (in person or via Zoom) or schedule an appointment. You can contact me using that Canvas Inbox we talked about. If you're having difficulty using Canvas, let me know. But if Canvas stops working for some reason or you're experiencing technical issues, please see Canvas Assistance below. There are additional services offered at CRC to ensure your success--read on for information on those!
By the way, the picture to the left was taken two summers ago, at the California Academy of Sciences in San Francisco. They have an awesome anthropology collection! Have you ever been there?
For technical difficulties with Canvas, select "Help" in the Canvas Global Navigation menu.
Help Desk Email: LROHelp@losrios.edu; Local number (916) 568-3012; Toll-free (866) 353-9451. Online canvas resources: elearning.losrios.edu. Also, check Canvas guides (https://community.canvaslms.com/t5/Student-Guide/tkb-p/student for additional help!)
Anthropology specific tutoring will be offered by the Anthropology Instructional Assistant, Megan Jones, who will be holding Zoom office hours and in person office hours (in LRC 103), exact date/time to be determined. I'll post how to access her Zoom and in person office hours, email and how to contact her in Canvas, as well as by email.
Our CRC librarians are amazing! They know the answer to just about any question you could throw at them (well, maybe that's a slight overstatement!). If you need help, you can contact them at General Questions: (916) 691-7266 or for Research Related Questions and Appointments: (916) 691-7265 . You can also contact a Librarian using a 24 hour chat (Los Rios librarians are not on 24 hours, but you will be connected with a research librarian who can assist you). Start a chat with a librarian
Online tutoring is available for most subjects (not anthropology, however...please use our Anthropology Instructional Assistant for that). Go to the home base for all tutoring services offered at CRC, including the Reading and Writing Center and the Math Center.
Counseling Services (including immediate crisis counseling available): Library Building, L-200 (2nd floor) Hours: Mon-Thurs 8am-6pm, Friday 8am-4:30pm. Phone (916) 691-7316. To schedule an appointment (drop-in appointments are also available) with a counselor, you can do so through their online scheduling program.
BS 104, Hours: Moon-Thurs 8am-4:30pm, Friday 8am-4pm. Phone (916)691-7275. Email: crc-dsps@crc.losrios.edu DSPS Information, as well as information on how to schedule an appointment can be found here.
There are many other additional student services that you might need, while here at CRC. The link above will give you access to information on all services offered at CRC, including some that are not available due to campus closure and COVID (such as the Hawk Spot, food pantry).
CRC's Safe Spaces program works with police services, administration and counseling center as an additional resource for individuals to discuss, and act upon, situations of intolerance and bias. Safe Spaces on campus are designated with a special hawk Safe Spaces sticker-- see below. Here is an interactive map denoting Safe Spaces at the CRC campus