Throughout 2024 and 2025, UAOnline is being updated with a new look and feel. The Menu in UAOnline will now reflect the different roles that an individual may have within UA. For example, students who want to search classes or register, will now click on the "Student" tab at the top of the page or the "Student" link in the menu; employees the "Employee" tab or link, and so forth.
All personal information is now on the My Profile page. This includes direct deposit and proxy set up for employees.
Photos that exist on your university ID will be displayed on your profile.
Overall project
Navigation will change
It will look and feel differently and will be mobile friendly.
This is a phased roll out so there will be some navigation between the old and new interface. As items are rolled out, the look and feel will change.
Scroll down for FAQs related to UAOnline Upgrades
The My Profile page is new to the upgraded UAOnline. It can be accessed from the main menu either from the tabs at the top of the page or the menu links.
It contains links to personal information and direct deposit. The picture on the profile page is uploaded from the user's latest University ID Card.
The personal information dashboard is where users can update personal information, communication preferences, emergency contacts and more.
On the left is a display-only section containing the latest photo on record for one's UA ID card (UAA Wolfcard, UAF Polar Express, UAS Whale Card), preferred name and last name, UA ID number and university email address.
On the right there are several sections where personal information can be reviewed or updated:
Personal details
Address
Emergency Contact
Additional Details
Information can be edited by clicking on the Pencil Icon. If a section is grayed out, it cannot be edited. For example, one cannot change their legal name or birthdate, but can update their preferred name.
The video on the left provides an overview on updating each of the sections.
Users can now view and manage their Payroll direct deposit information on UAOnline, along with their direct deposit details for reimbursements, financial aid, or refunds. There is a section of the form designated for Payroll and one for Reimbursements, Financial Aid, or Refunds.
No action is necessary unless you want to change your direct deposit information.
There are two ways that employees can reach their direct deposit information, from the "My Profile" or the "Employee" pages.
The Direct Deposit Allocation screen contains the most recent payroll distribution at the top, with the proposed or future distribution below it. Changes to the distribution amounts, locations and accounts can be managed in the "proposed" section.
When a change is entered a disclaimer will pop up that needs to be read and checked.
Click on Save Changes to finalize the changes.
Similarly changes can be made to the direct deposit location for reimbursements, financial aid or refunds on the lower section.
If you want to change to a new account, first delete the existing record, then click on "Add New" to set up a new bank account.
Again you'll have to read and check the disclaimer and save the changes.
The photos in Banner SS9 are imported from university ID card records. If you want an updated photo you’ll need to get a new ID. Please contact your university office that issues ID cards for details on how to request an update:
If you are a remote employee, still contact your university ID card department. They will be able to answer your questions about submitting a new photo.
If you are a System Office employee, please contact the university closest to your work location to get your university ID or update your photo.
You can see your own photo in the My Profile landing page, the Personal Information dashboard, the Employee dashboard and the Faculty Grade Entry page. As other UAOnline upgrades occur, supervisors may be able to see their employees’ photos, faculty and advisors may be able to see their students’ photos and students may be able to see their faculty’s photos.
Please report any UAOnline issues to your university OIT office:
UAF/SO: helpdesk@alaska.edu
Additional FAQs will be added as functions are transitioned to the new version.