Frequently Asked Questions
Can I still get free meals and how do I apply?
If your child is entitled to free school meals and not attending school we will continue to make a payment to you to cover the costs of providing lunch for the duration of online learning. Children who are accessing school buildings will continue to receive a free school meal. Click here for more information on free school meals.
What will my child's day look like?
Each teacher will post a timetable overview for each day on the Google Classroom.
My child has additional support needs - where can I get advice?
Please contact the class teacher in the first instance.
- Can my child ask for extra feedback if there is something they don't understand?
Yes. Pupils should always contact their teacher through the Private Message function on Google Classroom or via Gmail if there is anything they don't understand.
What can I do to support my child's learning at home?
Each term teachers send home an 'Illuminated Learning' sheet with an overview of the term's curriculum and ideas how pupils can be supported at home.
How can I support my child's Health and Well-being?
A range of guides and tools to support your family’s wellbeing:
further help is available from
Parentzone Scotland - supporting Health and Wellbeing
Hands On Scotland Toolkit - approached to children and young people's emotional wellbeing
Respectme - Scotland's anti-bullying service
Young Scot - downloadable resources for working with young people
Scottish Association for Mental Health - provides mental health information and local support
Royal College of Occupational Therapists - tips to prepare your child for returning to school
English is not our first language - where can I get help?
Please look at THIS website - you can translate it to any language too.
Who do I contact for help with Google Classroom?
Please ask your Class Teacher for help with any issues with Google Classroom.
My child has forgotten their login - who do I contact?
Please ask your Class Teacher or email firstname.lastname@example.org
How can I check what work my child has to do and can I sign up to get Google Classroom summaries?
Please check through your child's account on Google Classroom - you can request to be added to receive parent summaries.
Can I apply for a device for my child?
We do not have devices to roll out at the moment, but are awaiting further news from Aberdeen city Council.
I need help with a school related issue - how may I get in touch with the school?
Please email the school at email@example.com or phone us on 01224 322730