National 5 Administration & IT

Course Overview

This course has 3 mandatory units.

1. Administrative Practices

You will develop an understanding of key legislation affecting both organisations and employees, the benefits to organisations of good customer care and the skills, qualities and attributes required of administrators.

2. IT Solutions for Administrators

The purpose of this unit is to develop your skills in IT using the following IT applications - word processing, spreadsheets, databases. This unit will also allow emerging technologies to be incorporated to ensure that its content remains current and relevant.

3. Communication in Administration

This unit will enable you to use IT for gathering and sharing information. You will also become able to communicate information in ways appropriate to its context, audience and purpose.

Assessment

At National 5 assessment is through a practical assignment (58%) carried out in exam conditions in March, and an exam (42%) on spreadsheets/databases.