Duty of Candour Report

Duty Of Candour Report 

All health and social care services in Scotland have a duty of candour. This is a legal requirement which means that when things go wrong and mistakes happen, the people affected understand what has happened, receive an apology, and that organisations learn how to improve for the future.

An important part of this duty is that we provide an annual report about the duty of candour in our services. This short report describes how Loirston Nursery has operated the duty of candour during the time between 1st of January 2023 and 31st of December 2023. We hope you find this report useful.

About Loirston Nursery;

Loirston Nursery offer 1140 hours of care per year for children aged between 3 and 5 years. We offer AM/PM or 2 and a half day sessions. We provide a range of activities to support children’s development in their early years.

How many incidents applied where Duty of Candour applies;

In the year 2023 there have been no incidents within Loirston Nursery where Duty of Candour applied. 

1. To what extent did we follow the duty of candour procedure?

No action was required.

Where something happens that triggers the duty of candour, our staff would report this to the Senior Leadership Team who has responsibility for ensuring that the duty of candour procedure is followed. The manager records the incident and reports as necessary to Care Inspectorate. When an incident has happened the manager and staff set up a learning review. This allows everyone involved to review what happened and identify changes for the future.

All new staff learn about duty of candour at their induction. We know that serious mistakes can be distressing for staff as well as people who use care and their families. We have occupational welfare support in place for our staff if they have been affected by duty of candour.

Where parents or children are affected by a duty of candour, we have arrangements in place to provide welfare support as necessary.

No changes were required during this period.

The Duty of Candour has helped us to remember that people who use care have the right to know when things go badly, as well as when they go well.

As required, we have submitted this report to the Care Inspectorate but in the spirit of openness, we have a copy available in the setting for parents to view as well as on the Loirston School Blog.

If you would like more information, please contact the settings registered manager on:

Rebecca Watt (Headteacher)

Loirston School

Loirston Avenue


AB12 3HE

Telephone – 01224 897686