Turn Off Graphics Acceleration

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Some video services stream a blank video when streamed to a touch display. To enable video streaming, follow the steps below for the browser that you are using:

Google Chrome

1. Open the settings by using the three-dot menu at the top right corner and selecting "Settings" or going to chrome://settings in the address bar

2. In the search bar at the top of the settings screen search for "graphics acceleration"

3. Find the setting that says "Use graphics acceleration when available" and turn off the switch

4. Click the "Relaunch" button

5. Chrome will close and then reopen. Try streaming the video again, and it should work.

Firefox

1. Open the settings by using the three-line menu at the top right corner and selecting "Settings"

2. In the search bar at the top of the settings screen search for "hardware"

3. Uncheck "Use recommended performance settings"

4. Uncheck "Use hardware acceleration when available"

5. Close and reopen Firefox.

6. Try the video again, and it should work.

Microsoft Edge

1. Open the settings by using the three-dot menu at the top right corner and selecting "Settings" or going to edge://settings in the address bar

2. In the Search Settings box on the top left of the screen, search for "graphics acceleration"

3. Find the setting that says "Use graphics acceleration when available" and turn off the switch

4. Close and reopen Microsoft Edge

5. Try the video again, and it should work