Information to gather for clients with a benefit appeal

Information to gather for clients with a benefit appeal

• Do you have a health condition, if so what is it?

• What is the date on the letter of the original benefit decision?

• What is the benefit decision and have any points been awarded//what categories have the points been awarded in?

• What is the reason for the benefit decision?

• Do you have any evidence to support your appeal e.g. GP medical report, heath consultant etc.

• Have you asked for a mandatory reconsideration?

• What was the decision on the mandatory reconsideration notice?

• What is the date on the mandatory reconsideration notice?

• Have you completed and returned an appeal form?

• Have you received an appeal bundle?

• Have you been given a date for the appeal hearing?

• What was decided at the appeal hearing?

• Do you have any other income e.g. ESA/ income from employment/self-employment/ other benefits?