Contact us

The NIHR Learn platform includes a dedicated NIHR Learn Help area with detailed guidance on using the platform and common queries, such as completing your profile, navigating the platform, enrolling on courses, accessing certificates, and more. If you are experiencing any difficulties when using NIHR Learn, please refer to that in the first instance as it may answer your query without the need for contacting anyone.

If you are still experiencing issues, please contact the relevant team for support - there are different contacts for different queries, so please ensure you are contacting the correct team.

Primary site contacts

For online courses and general enquiries

For help with navigating NIHR Learn, accessing and completing eLearning, accessing certificates, and other general enquiries, please email the NIHR Learn Helpdesk at nihrlearnhelp@nihr.ac.uk.

For regionally delivered face-to-face / virtual learning

For help with locally delivered face-to-face / virtual courses, such as information about a course, booking or cancelling attendance, and accessing certificates for face-to-face / virtual courses, please contact your Regional Research Delivery Network (RRDN) team. You can find the right contact email from the list below:

East Midlands - em.rrdn@nihr.ac.uk
East of England - eoe.rrdn@nihr.ac.uk
North East & North Cumbria - nenc.rrdn@nihr.ac.uk
North London - nl.rrdn@nihr.ac.uk
North West - nw.rrdn@nihr.ac.uk
South Central - sc.rrdn@nihr.ac.uk
South East - se.rrdn@nihr.ac.uk
South London - sl.rrdn@nihr.ac.uk
South West Central - swc.rrdn@nihr.ac.uk
South West Peninsula - swp.rrdn@nihr.ac.uk
West Midlands - wm.rrdn@nihr.ac.uk
Yorkshire and Humber - yh.rrdn@nihr.ac.uk

For account queries only

For help with account queries, such as issues logging in, changing passwords, or creating a new user account, please contact the CRN Service Desk at crn.servicedesk@nihr.ac.uk.

Other contacts

Wales

For queries from staff in Wales, please contact research-training@wales.nhs.uk.

You can also visit the Health and Care Research Wales website for further information.

Scotland

For queries from staff in Scotland, please visit the NHS Research Scotland website for contacts and further information.

Associate Principal Investigator (API) Scheme

Please visit the Associate Principal Investigator Scheme website to find out how to get started on your application.

For questions about eligibility, applications, and other queries please contact the Associate PI Scheme team directly at associatepischeme@nihr.ac.uk.

Health Research Authority (HRA) Training

Please contact the Health Research Authority training team at training@hra.nhs.uk.

For general information about the HRA you can also visit the HRA website.

Nursing and Midwifery Principal Investigator Pipeline Programme (PIPP) Training

Please follow the link to access the NIHR Principal Investigator Pipeline Programme training.

For queries about this training please contact the Nursing and Midwifery Principal Investigator Pipeline Programme Team at nursingandmidwifery@nihr.ac.uk.