How do I volunteer?
Faculty/Staff/Alumni will complete the sign-up form. Individual students or student organizations (non-Greek) can register here. Greek members, please refer to the following link. OFYE Orientation leaders, PreLUsion leaders/participants do not need to sign up; placements will be assigned and distributed during Prelusion week. Gryphons do not need to sign up; placements will be assigned and distributed during Gryphon training.
When is M.O.O.V.-in?
There are two designated M.O.O.V. days: Monday, August 19th, 2024 for First-Year Prelusion participants, and Thursday, August 22nd, 2024 for traditional first-year move-in.
What time am I needed?
Shifts on both days vary from 8:00 am to 1:30pm. Please refer to the respective sign-up sheet for more specifics on shift days/times/locations. Volunteers are welcome to sign up for more than one shift and/or for multiple days.
Also, please allow 15-20 minutes prior to your shift to walk to the respective areas. Parking by the buildings are reserved for parents/students.
What will I be doing?
Regardless of ability, time constraints, or knowledge of the Residence Halls, there is a spot for everyone. Please refer to the position descriptions when looking to sign up for a specific task. If you don't see something that meets your needs, please do not hesitate to contact us.
What do I wear?
We ask that volunteers wear the University provided shirt. Prelusion participants/leaders and Orientation leaders will be provided a shirt during the training sessions of your respective programs. Greek members, look for e-mails from Panhel/CGC/IFC/OFSL. Gryphons should wear their staff shirts. Faculty/Staff/Alumni/Individual Students/Student Orgs can pick up their shirts at varying times. Please refer to the calendar for days/times/locations.
Volunteer shirts are provided so volunteers can be easily recognized by students and families. Volunteers who register by July 31st will be guaranteed a volunteer t-shirt.
In addition to the volunteer t-shirt, we recommend volunteers wear comfortable pants/shorts, sneakers, sunscreen, and sunglasses.
Where do I park for my shift?
Once you sign up for a shift, you'll be sent follow up information about specifics, this includes locations for parking.
What do I do with personal belongings during my shift?
Please lock personal items in your trunk or leave them at home before heading to your respective volunteer position. We do not have a single location or ability to store volunteer belongings. We do recommend bringing a cellphone. Sometimes questions or concerns arise and want to ensure we are here to help you. Regardless, neither Lehigh University nor Housing Services is responsible for any loss of items due to damage, theft, or otherwise.
Where do I check-in and out?
Please refer to the specific position descriptions with specifics on reporting locations for each position.
What about lunch and water?
Those volunteering for M.O.O.V. are invited to join our students and families at the Welcome Lunch.
Water stations are located throughout the residence halls areas.
What do volunteers do?
The majority of our volunteers help to unload cars and carry in personal items to bedrooms. There are also opportunities for M.O.O.V. volunteers to greet students and families at Iacocca, direct traffic, assist with parking, answer questions, and provide support as needed. Volunteers should only carry what they deem appropriate. If you'd like to help but don't see something you're comfortable signing up for, please contact us.
What should volunteers know?
First, we cannot do this without you! So BIG THANKS! Likewise, please just be yourself. You love and know Lehigh. Help families and students so they will love Lehigh too! Provided is a link to information that all students and families will get as it relates to Orientation Weekend.
How does the move-in process work?
Click here to view the M.O.O.V.-in process from start to finish for the student and families. Included is the role of the volunteer during each process.
How should volunteers handle issues during move-in?
We want to provide the best experience possible for our guests while ensuring a smooth move-in process. While we all try our best, issues usually arise. Common issues include broken items, guests not feeling well, guests with a customer service issue, etc. Our staff is ready to assist as needed. Most issues can be resolved by our building staff (Gryphons or Assistant Directors) or they can certainly contact Housing Services. If an issue arises during your shift, please try to locate a Residence Life or Housing Services staff member for assistance.
How do you share feedback?
M.O.O.V. has a ton of moving parts. We value your opinion in order to continue improving the process. If you have comments or kudos, please do not hesitate to contact us. Volunteers will also receive a Feedback Form via email during the first week of classes. Please do not hesitate to contact us!