This page contains limited IT help for remote users. More information is available from the Local Help web pages which are accessible when you are on the local network, using the web proxy, or connected via VPN.
To connect to the Observatories via VPN or SSH you first need to configure DUO Two Factor Authentication.
Instructions for VPN Access.
Instructions for using the Web Proxy for access to Online Journals (not necessary when connected via VPN).
To connect to the Observatories via SSH use the hostname ssh.obs.carnegiescience.edu.
You can contact via email or via phone at (626) 304 0258.