Chromebook Care & Safety

What happens if the device is damaged or lost?

Students and parents will be responsible for district-owned technology property that is issued to them, just as they are for other district-owned items such as textbooks, calculators, athletics equipment or library books. Please review the assurance policy regarding responsibility and possible fees.

How can physical damage be prevented?

A little prevention can go along ways. 

• Many broken screens are the result of the device being placed on the very edge of a table, items such as pencils being closed in the device, or the device being picked up with fingers directly on the screen. These issues are all avoidable. 

• Rugged cases have been provided but only work when used. Do not remove the case to qualify for the assurance plan.

• Along with being sure the device is not left unattended, be sure to keep it from food and liquids. 

• Vandalism is not covered under the assurance policy, which includes (but not limited to) drawings, carvings and adding stickers.

 Over heating

To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. 

• Use the device only on a hard, flat surface. 

• Keep your device away from water and other liquids, if a spill occurs on your device please contact the helpdesk

• If your device gets damaged, bent, or otherwise deformed, please see your school librarian.

• Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. 

• Although AC adapters comply with the user-accessible surface temperature limits, it is a good idea to keep the AC adapter away from skin or soft surfaces, such as pillows or rugs, or clothing, during operation. 

What about computer viruses getting onto the Chromebook?

Since the applications run through the browser and online, there is little worry about having viruses infect the Chromebook’s software or hardware.

What about online safety for my student?

Safety lessons for today's students may look slightly different from the past, but the same general issues and concerns are still at play. Instead of etiquette, we have netiquette and instead of face to face bullying we have online bullying. We would like to create a partnership with our families to be ensure student safety.

At the schools, we have a K-8 curriculum in place, that is continuing to evolve, and we are in the process of creating a 9-12 curriculum. There are many wonderful resources for families regarding online safety and digital citizenship. One of our favorites is Common Sense Media. It provides suggestions for appropriateness of media (books, games, movies), as well as posts articles and videos about current topics parents may be interested in regarding technology and safety. It can also act as a network of support for parent conversations. Click here for more support with online safety.

How would we go about repairs?

Do not administer physical repairs yourself, as this may void warranty and or assurance care. Please see your building librarian. Our staff can often make repairs in house, and loaner devices are available.

What if another student damages my student’s device?

In such cases, circumstances will be investigated on a case-by-case basis. School administration and the School Resource Officer may be involved if it is suspected to be an intentional act or act of vandalism.