Mailbox Menus
Voicemail Menus/Button Options:
Main Menu
Press the “Mail Envelope” button or dial *97
1 - New Messages
2 - Change Folder - change to a different folder (New messages versus Saved messages)
3 - Advanced Options :
5 – Leave a message for another extension
* - Return to the main menu
0 - Mailbox Options - voicemail recordings & password
* - Help - repeats the current menu
# - Exit - end your call to the voicemail system
While Listening to a Voicemail Message:
1 - Skip message envelope - skips directly to the message and bypasses the message
envelope. The envelope is the date, time and from information that precedes each message.
2 - Starts message over - replays the current message without the envelope
3 – Advanced Options –
1- Send a Reply to a caller on the same voicemail system
2- Call the person who left the message (subject to
system configuration)
3- To hear the message envelope
*- Return to main menu
4 - No function
5 - Repeat Message - replays the current message with the envelope
6 - Skip Message - skips the current message and goes to the next message
7 - Delete Message - deletes the message that you are listening to or just listened to
8 - Forward Message - send the current message to another voicemail box on the system.
1- Record a message in front of the voicemail message
2- Send the message without recording a message in front of the voicemail message
The message will not be deleted from your voicemail box. You may delete or save the messages as normal
9 - Save Message
* - skip backwards two seconds
# - skip forwards four seconds
Post Message Menu:
These are the options available immediately after listening to a message:
1 – No function
2 – No function
3 - Advanced Options –
1- Send a Reply to a caller on the same voicemail system
2- Call the person who left the message (subject to system configuration)
3- To hear the message envelope
* - Return to main menu
4 – No function
5 - Repeat Message - replays the current message with the envelope
6 - Skip Message - skips the current message and goes to the next message
7 - Delete Message - deletes the message
8 - Forward Message - send the current message to another voicemail box on the system.
1- To record a message in front of the voicemail
2- To send the voicemail without recording a message in front of the voicemail
9 - Save Message
# - Exit
Change Folder Menu:
0 - New Messages - this folder contains all of your new messages that you have not listened to yet
1 - Old Messages - this folder contains all of your saved or skipped messages
2 - Work Messages - folder to store saved messages related to work
3 - Family Messages - folder to store saved messages related to family
4 - Friends Messages - folder to store saved messages related to friends
# - Cancel - return to the main menu
