Call, text or chat 988 to connect with a trained counselor for free confidential support. Available 24/7.
For other languages: once you start the call tell them the name of the language you want and you will be connected to a live interpreter.
Text 741741 to connect with a volunteer crisis counselor. Free confidential 24/7 support at your fingertips. They can also connect you with specific resources.
NOTE: HOOTS is no longer in service.
Lane County Crisis Line Call: (541) 682 – 1001
Hours: Crisis Lines operate 24/7. MCS operates Monday-Friday 6 AM to 11 PM, Sunday -Saturday 2 PM to 11 PM.
911 - Operators will route calls to MCS as appropriate.
Services Provided:
Crisis de-escalation and safety planning.
Access to certified mental health professionals.
Access to client focused resources.
Coordination with existing providers.
Provide direct referrals for behavioral health care.
Transportation coordination
Follow-up check within 72 hours of contact.
Naloxone administration (also known as Narcan)
Crisis line: 541-687-4000
Crisis Intervention: 1-800-422-7558
Website: http://whitebirdclinic.org/hoots
As of April 7 2025, CAHOOTS services are no longer available in the City of Eugene.
Springfield Call: 541-726-3714
Hours: 7 days a week from 11:00 am–11:00 pm
CAHOOTS (Crisis Assistance Helping Out On The Streets) provides mobile crisis intervention in Springfield. CAHOOTS is dispatched within the Springfield through a non-emergency number. Each team consists of a medic and a crisis worker.
Text “teentoteen” to 839863 or call 877-968-8491
Hours: 4-10 PM PST
"YouthLine is a free peer-to-peer help, support, and crisis line for youth. No problem is too big or too small for YouthLine – reach out to us today!"
Teens are available to help daily from 4-10pm Pacific via call, text, chat or email (adults are available by phone at all other times).
Website: https://www.theyouthline.org/
CALL 800-852-8336 or TEXT "TEEN" to 839 863. Nationwide
Hours: 6 PM - 10 PM PST
"Teen Line provides support, resources, and hope to young people through a hotline of professionally trained teen counselors, and outreach programs that de-stigmatize and normalize mental health."
CALL or TEXT: (866) 488-7386
Hours: 24/7 all year round.
The Trevor Project is the leading suicide prevention and crisis intervention nonprofit organization for LGBTQ+ young people. They provide information & support to LGBTQ+ young people.
LGBT National Hotline CALL or TEXT: (888) 843-4564
LGBT National Youth Talkline: 800-246-7743
Hours: Mon - Fri: 11 AM - 8 PM Sat - 9 AM - PM
Services focus on sexual orientation and/or gender identity and expression. They help youth and adults with coming-out issues, safer-sex information, school bullying, family concerns, relationship problems, and a lot more. They care deeply about confidentiality and understand that what is discussed with them is private.
Website: https://lgbthotline.org/
Call: 1-800-985-5990
Hours: 24/7, 365-day-a-year
SAMHSA’s Disaster Distress Helpline provides crisis counseling and support to people experiencing distress related to natural or human caused disasters.