How to

How to register:

New patients are advised to book an appointment with our Health Care assistant. Detailed information is available at the reception.

How to book an appointment:

In order to make an appointment phone: (0121) 557 3422

You will be offered the earliest available appointment to see the doctor of your choice, or nurse; although it may not be possible to fit you in the same day.

How to obtain an urgent appointment:

If your case is urgent, inform the receptionist and you will be seen on the same day.

How to obtain a home visit:

If you require an urgent home visit, please phone the surgery before 10:30am, and give the receptionist an idea of what is wrong. This helps the doctor see the most urgent cases first and plan the calls efficiently. Patients can be more thoroughly examined in the surgery – try to attend if at all possible. It also gives the doctor more time to see patients.

How to obtain advice over the telephone:

If you require advice from a doctor, please telephone 0121 557 3422. The receptionist will put you through to the doctor as soon as she/he is free. Please appreciate that it may be necessary to ask you to either hold or phone back should the doctor be busy with another patient.