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Victoria Road Surgery
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Access to Services by People With disabilities
ADDITIONAL PATIENT SERVICES & HEALTHCARE INFORMATION
ARRANGEMENTS FOR OBTAINING REPEAT PRESCRIPTIONS AND DISPENSING ARRANGEMENTS
Availability
Cancelling Appointments
CONFIDENTIALITY AND SHARING INFORMATION
CONSENT FOR CHILDREN’S TREATMENT (Under the Age of 16)
DETAILS OF ARRANGEMENTS FOR RECEIVING AND RESPONDING TO PATIENTS COMMENTS AND COMPLAINTS
Emergencies
Emergency Appointment
FREEDOM OF INFORMATION – PUBLICATION SCHEME
FREQUENCY, DURATION AND THE PURPOSE OF CLINICS
GDPR
How to
How to make an appointment
How to obtain a home visit
How to obtain an urgent appointment
Important Information
INTERPRETING SERVICES
NEW PATIENTS
NON-NHS SERVICES
Other Access Issue
Patient Participation Group
PATIENT’S CHARTER STANDARDS
Practice Staff
RESEARCH / SURVEYS
SERVICES AVAILABLE FOR PEOPLE FROM MINORITY GROUPS
Telephone Advice
When the surgery is closed
Your Doctor
ZERO TOLERANCE
Victoria Road Surgery
FREEDOM OF INFORMATION – PUBLICATION SCHEME
The Freedom of Information Act 2000 obliges the Practice to produce a Publication Scheme.
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