The Victoria Surgery 


May Bank Holiday Monday

Opening Hours

 

The surgery will be closed on Monday 27th May.

 

 

We will re-open on Tuesday 28th May, normal surgery hours.

 

If you have a medical emergency when the surgery is closed and you are calling outside the above hours, please go online to 111.nhs/ for advice or call 111

 

If you have a life-threatening emergency, then please call 999.

 

 

You can also attend the Urgent Care Treatment Centre at Sandwell Hospital Open from 8.00am to 8.00pm,

 

Walk in Centre at Russell Hall Hospital,

Dudley has 24-hour access

 

Many Thanks


 


 If you or your family become unwell, you may not always need to see a doctor or get a prescription. 

Your local pharmacy should always be your first choice for help with minor ailments and conditions. 

Find out more, go to : https://blackcountry.icb.nhs.uk/your-health/find-right-service-you/your-local-pharmacy #HelpUsHelpYou




Type 1 Opt-Out form for GPDPR

Please complete and return this form by 23.06.21 to opt out of the planned data collection due on 1st July.

Type+1+Opt-out+form.docx

Microsoft Word document [41.7 KB]

 

BMA GP committee executive team member and IT lead Dr Farah Jameel said:

“Everyone deserves to know what happens to their healthcare data, and throughout our discussions with NHS Digital about this programme, we have stressed the importance of clear communication with the public.

People need to fully understand what this programme means and crucially, how to opt-out of their data being shared, if this is what they want to do.

However, recent weeks have shown that communication from NHS Digital to the public has been completely inadequate, causing confusion for patients and GPs alike. Family doctors have a duty to their patients, and have their best interest at heart – so are understandably hesitant to comply with something that patients may know nothing about and that they themselves do not fully understand, even if this is a legal requirement.

With less than four weeks until the programme gets fully underway it’s clear that the timeline needs a hard reset. NHS Digital and the Government must postpone the date of the first ‘extraction’ of data – scheduled for 1st July – until such time as the public are in full possession of the facts and are able to make a fully informed decision about what happens to their data.

 Unclear messaging and a complete failure to develop a wide ranging and far-reaching public engagement plan to communicate with the population, has resulted in a completely unrealistic expectation that GPs are left to communicate these complex changes.

Rushing through such fundamental changes to confidential healthcare data, losing the confidence of the public and the profession, will severely undermine the programme and threaten any potential benefits it can bring to healthcare planning and research.

Drawing insights from health-related data is vital for health service planning, and is a crucial way to monitor public health, organise local services and look at population-level health needs. Whilst the BMA has been engaged during the development of this programme, our emphasis has always been on advocating on behalf of the profession and patients. We will continue to hold NHS Digital to account, to ensure that there are appropriate safeguards in place as to how the data collected is used, and that the views of the profession are represented in all discussions pertaining to patient data.”

---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Please note, from the 1st August 2019 The Black Country Hub will be based across 2 sites, Portway Family Practice and Neptune Health Park.

Please see below the opening times and days for each site.

Monday/Wednesday/Friday - 6:30pm - 8:00pm (Portway)

Tuesday/Thursday 6:30pm - 8:00pm (BCFP, Neptune Health Park)

Saturday 8:00am - 12:30pm (BCFP, Neptune Health Park)

Sunday 8:00am - 12:30pm (Portway)

The telephone number will remain the same 0121 612 3429, patients can call the hub during the above opening times.

The Black Country Hub Site Addresses:

Portway Family Practice                                                                                  

Portway Lifestyle Centre

Newbury Lane

Oldbury

B69 1HE

Black Country Family Practice

Neptune Health Park

Sedgley Road West

Tipton

DY4 8PX

Patients will be able to book one of these appointments via telephone to surgery or at reception, the appointments will be both pre bookable and on the day with either a GP / Nurse or HCA.

 

You will need to call 0121612 3429 Monday to Friday between 6.30pm- 8.00pm, Saturday 8:00am-12:30pm on Sunday 8:00am-12:30pm if you need to cancel the appointment.

 

If you have any questions please do not hesitate to ask a member of staff as they will be happy to help.

SURGERY OFFERS SAME DAY APPOINTMENTS FOR:

* Children's under 5 years,

* Provide equitable services to vulnerable patients (including frail, housebound,

   nursing and residential home residents.  

 

HOME VISITS:

Home visit facility is available for elderly, housebound and nursing home patients.

 

I would like to take this opportunity to thank all of our patients for their continued support.

Use the links on the left to find out about us. 

GP Net Earnings

NHS England require that the net earnings of Doctors engaged in the practice is publicised, and the required disclosure is shown below. However, it should be noted that the prescribed method for calculating earnings is potentially misleading because it takes no account of how much time doctors spend working in the practice, and should not be used to form any judgement about GP earnings, nor make any comparison with any other practice.

All GP practices are required to declare the mean earnings (e.g. average pay) for GPs working to deliver NHS services to patients at each practice. The average pay for GPs working in The Victoria Surgery in the last financial year was £99,030  before tax and National Insurance. This is for 3 part time GP's who worked in the practice for more than six months.

Named GP

All patients now have an 'allocated GP' whose name will be attached to your record at the practice. This doesn't mean that this is the only GP you can access, and it won't stop you accessing the GP you prefer to use.

If you would like to know who your named GP is, please ask at the surgery.

Changes in Opening Hours 

From 1st August 2020 Thursday between 1.00pm – 6.30pm please telephone 0121 530 8040 for an appointment at:  Glebefields Surgery, St Marks Road, Tipton DY4 0SN.

SELF CARE ADVICE

What is self care?

Self care is about looking after yourself in a healthy way. It can be anything from brushing your teeth, doing some exercise, managing common conditions (like headaches, colds and flu) or living with a long-term health problem, such as asthma or diabetes.

Did you know?

• The NHS belongs to all of us – help us to keep it working smoothly by turning up for appointments

• Every time you see a GP it costs the NHS £43, on average, for a 12-minute consultation

• A visit to Accident and Emergency costs £112

One in five GP visits are for common conditions, 

such as backache, headache or cough?

For most people, they are not serious health problem – you just want to know how to relieve it and you want a treatment that acts fast. You also want to know how long you’re going to suffer or what you should do if your symptoms change. 

The good news is that self care can help you manage most of these problems. It may mean you don’t have to spend time waiting to see your GP but can get on and start tackling your symptoms. Self care for common conditions can also help free up some of your GP’s time, making it easier to get an appointment when you have a more serious condition.

For information on other common conditions, visit the NHS Choices or Patient UK websites. If you are not sure about your symptoms, click here for the NHS Choices symptom checker where you can get advice on what to do next.

If you need more advice or you are unsure what the right thing for you to do is, ask your pharmacist for advice or call the surgery to speak to a doctor or make an appointment to discuss your problem further.Please see the Pharmacy Minor Ailment Scheme Quick Reference Guide attached.