Troubleshooting
Common Issues
Flash Player not running
Enable Flash by following the steps in the image below.
Not All Script Loads
You can see where a picture or icon should be, but the item is not appear on screen. You may see a shield in the URL bar (where you type web addresses). Click there to make to be able to make the script load.
Computer Continually Restarts
Typically when your device is constantly restarting on its own, the device needs an update. Always check to be sure you have the latest version of the OS in order to prevent this from occurring. Each device has a different way to check to see if it is up to date. Follow the links below for the most common devices.
Computer Slowness
Computer slowness can created by a variety of reasons. Depending on the system you are using, there are different methods of combating this issue. To avoid this issue here are few rules: 1) Turn off your system periodically 2) Be sure you have installed the latest updates to your operating system and any programs you are using 3) Install and run a scan from your anti-virus and anti-malware software 4) Clear your browsing data, cookies and cache regularly in your browser.
Clearing the browsing history, cache and cookies helps to speed up your computer because these pieces take up space on your hard drive that can slow your computer down. When you clear your history, you do not have to delete everything. If you use the password save feature in your browser, you may not want to delete those.
Internet Connection Issues
Since there are several variables to troubleshooting your internet connection, the link below is from PC magazine offering 12 tips when it comes to troubleshooting this common issue.
Pop-Up Ads Everywhere
Pop up ads can come from a myriad of different sources. Here are a few ways to prevent them from appear and how to get rid of them once they are there
- Be careful about the browser apps and extensions you install. Many have adware and other malicious programs attached to them.
- Run anti-virus and anti-malware software regularly.
- When installing software to your device, read the screens during the installation process and uncheck boxes that want to install bundled or additional software.
- Read all boxes that pop-up when browsing. Often a website will generate a pop-up that says this website wants to send you notifications. Blocking these will stop many pop-up ads from occurring.
Harris, J. (2017, November 28). How to delete your browsing history in Chrome, Firefox, Internet Explorer, Edge and Safari. Retrieved from http://home.bt.com/tech-gadgets/internet/how-to-delete-web-history-windows-xp-vista-upgrade-browser-stay-safe-internet-explorer-firefox-google-chrome-11363853878507