Student Assistance Programme
The student assistance programme is a service available to adult learners, 24/7. Support is available via a helpline or online at no cost.
Please speak with the safeguarding team in the first instance who can signpost you to make a referral.
Unlimited access to 24/7 mental health and counselling (BACP accredited)
confidential telephone helpline. Answered by an experienced counsellor or
therapist who will offer support for a variety of issues
Includes a translation service in over 200 languages
24/7critical and traumatic incident telephone support
Online health and wellbeing portal
My Healthy Advantage app including live agent chat and video calling
Debt and Financial, and Legal information telephone helplines (9am –9pm)
Medical information telephone helpline (Mon to Fri 9am –5pm)
Up to 6 sessions of structured
solution focused therapy via telephone and online
Online counselling including
online CBT and trauma course
Coverage for spouse/partner and
dependants within HMRC guidelines
Family advice line on topics
such as childcare and eldercare
You can now download the Health Assured App which is part of the Student Assistance Programme. Watch this short clip for further information.