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What is PowerSchool?
What is PowerSchool?
PowerSchool provides parents information on their student(s) through the Internet. With an internet connection and a PowerSchool user account, parents may access their child’s attendance, current grades, class schedule and other information in one location, with one password.
How do I establish an account?
How do I establish an account?
When possible, please go to your child’s school so they can verify your identity and provide your Access ID and Access Password. Parents may also obtain this information by submitting a request via the Contact Us page. Please note, only legal guardians may pick up student access key information.
How do I log on to PowerSchool?
How do I log on to PowerSchool?
The web address for PowerSchool is found at: https://psweb.wssd.k12.pa.us/public/
Once you have setup an account you may also download the PowerSchool App for iPhone or Android. Use the District Code WQCW for West Shore PowerSchool access.
Does the school setup my PowerSchool Parent Portal Account?
Does the school setup my PowerSchool Parent Portal Account?
No, parents must set up their own account. Click here for instructions.
Who do I contact with general PowerSchool Parent Portal questions?
Who do I contact with general PowerSchool Parent Portal questions?
If your unable to locate an answer to your question in the FAQ, please first contact your child’s school. You may also submit your question via the Contact Us page.
Who do I contact with a question about my child’s grades?
Who do I contact with a question about my child’s grades?
Contact your child’s individual teacher with specific grading questions.
Who do I contact with a question about my child’s attendance?
Who do I contact with a question about my child’s attendance?
Contact the attendance secretary at your child’s school.
What do I do if I forgot my PowerSchool Parent Portal login user name or password?
What do I do if I forgot my PowerSchool Parent Portal login user name or password?
All of the information viewed on PowerSchool is password protected. It is important to store your username and password in a secure manner. You will need them every time you log in.
If you forget your Username or Password, please contact your child's school and they will assist you. Please avoid using the PowerSchool Parent Portal page link “Forgot Username or Password?” Although the information should be sent to the email associated with your PowerSchool Parent Portal account, it may not work. If you need additional assistance, please contact us using the District Contact Us page.
Why am I not receiving email notifications that I signed up for?
Why am I not receiving email notifications that I signed up for?
If you are not receiving email from powerschool@wssd.k12.pa.us, please check your spam or junk folder. Next, log into the PowerSchool Parent Portal, go to the Navigation Menu (left side of web page), and select the Email Notification to review your email preferences and make updates. If you continue to have issues, please contact us using the District Contact Us page.
Do I have to have a separate account for each of my children?
Do I have to have a separate account for each of my children?
No. You can have one account with all of your children attached. You just need the Access ID and Access Password for each child. This information is provided by the child's school.
How do I add an additional student after my account has been established?
How do I add an additional student after my account has been established?
Log in to the PowerSchool Parent Portal, go to the Navigation Menu (left side of web page), and select the Accounts Preferences link. Select the Students tab. To the right of the My Students heading, select the Add button. Enter the student's name, Access ID, Access Password, and select your relationship to the student from the drop-down menu, and click Submit. The Access ID and Access Password are provided by the child's school.
You will now see the additional student(s) listed under the My Students list. The additional student names will also appear across the top of the blue header. You may click on a student name to view their specific data.
Can both parents have a PowerSchool Parent Portal Account with different usernames and passwords?
Can both parents have a PowerSchool Parent Portal Account with different usernames and passwords?
Yes. Both parents can have their own separate parent portal account. The other parent or user will need the Access ID and Access Password for each student they want to view. These are provided by the child's school and are unique to each student.
What do I do if I do not want a particular person to have access to my child, but I already gave them the Access ID and Password?
What do I do if I do not want a particular person to have access to my child, but I already gave them the Access ID and Password?
If this is a custody change issue, you will need to get a court order to prevent a parent from having access to your child’s account, just as you would to prevent them from having access to their information within the school. If this is an auxiliary adult, like an aunt or an uncle who no longer needs access, you can request the school to have the account disabled/removed and the student’s Access ID changed to prevent them from setting up a new account.
Will the PowerSchool Parent Portal be up all year?
Will the PowerSchool Parent Portal be up all year?
The PowerSchool Parent Portal is normally available 24/7 to view your child's information. There are a few exceptions when the site may not be accessible including when an upgrade is being made to the system or during the summer when we are updating information and scheduling for the upcoming school year.
How quickly will students’ grades and attendance be available in the PowerSchool Parent Portal?
How quickly will students’ grades and attendance be available in the PowerSchool Parent Portal?
The information is in real-time. As soon as a teacher publishes grades or takes attendance on your child, it will show up in the PowerSchool Parent Portal. Grades will be entered in a timely manner. However, depending on the complexity and other considerations of the assignment or test, grades may not be posted for several days in the PowerSchool Parent Portal. If you have questions related to child's grades, please contact your child's teacher.
Will I be able to make changes to my student’s information via the PowerSchool Parent Portal?
Will I be able to make changes to my student’s information via the PowerSchool Parent Portal?
No, you won't be able to make changes at the current time. Future updates could include this feature. To update your child's information, please complete your child's First Day Form (paper copy provided in Sept 2025) or contact your child's school. In the PowerSchool Parent Portal, you can update your parent account information and your email preferences.
Will I still be able to access the PowerSchool Parent Portal if my child transfers to another school?
Will I still be able to access the PowerSchool Parent Portal if my child transfers to another school?
If a student transfers to another school within the West Shore School District (ex. moving to a new address or moving up a grade), the parent/guardian accounts will follow the student. No further action will be required of the parent to access his/her account.
What happens to my account if my child transfers out of the district?
What happens to my account if my child transfers out of the district?
This access is a service offered to all parents/guardians of currently active students. Once a student is withdrawn or graduates, the PowerSchool Parent Portal account will be deactivated.
I believe the security of my Parent Portal username and/or password has been compromised, what should I do?
I believe the security of my Parent Portal username and/or password has been compromised, what should I do?
Please change your Parent Portal Username and/or Password through the PowerSchool Parent Portal website. Log in to the PowerSchool Parent Portal, go to the Navigation Menu (left side of web page), and select the Accounts Preferences link.
You cannot change your Username or Password through the PowerSchool phone app.
Log-in Problems?
Log-in Problems?
Using the PowerSchool app
Check that you have the most current PowerSchool app version. You may need an updated version.
Log out and log back in to re-establish the app's secure connection to the server.
Clear the app cache and data to remove any temporary files preventing a connection.
Uninstall and reinstall the PowerSchool app.
Check your network settings including restarting your phone or router and checking your PowerSchool app has permission to use your phone's network.
Log into the PowerSchool Parent Portal website using a computer or laptop.
Please note that you cannot change your Username or Password through the PowerSchool phone app.
Using the PowerSchool Parent Portal
Username and Password are case-sensitive. If you need assistance with the Username and/or Password, please contact your child's school. If you need additional assistance, please contact us using the District Contact Us page.
Clear your browser's cache and cookies. Then, return to the login page.
Clear your recent browsing history.
PowerSchool should work well with the latest versions of Google Chrome, Edge, Firefox, and Safari. If you are having problems logging-in, you may want to try a different browser.
Check that you're using the Parent Portal PowerSchool web address https://psweb.wssd.k12.pa.us/public/
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