Problem Solving
Interpersonal problems can affect students learning in a negative way. The Second Step Program teaches students the Steps and Skills to be able to solve peer-to-peer conflict in a way that promotes confidence. "Students who know how to respond to common problem situations help create a safer, more respectful school climate where more students can learn and succeed." The Second Step research shows that...
- Student's who can solve interpersonal conflicts with peers are less likely to engage in impulsive or aggressive behaviors;
- Problem-Solving Steps can be taught;
- Creating a neutral problem statement (saying the problem without blame), generating safe and respectful solutions, and evaluating the consequences of these solutions guides students toward more pro social behavior and decisions.
Steps
Learning to be a good problem solver is a little complicated and requires a lot of practice. As an aid to students, the Second Step program outlines steps to help the student remember how to problem solve.
S - Say the Problem, out loud or in your head, without blame. This often is easier to answer the question "What do I want?" "What does the other person want?"
T - Think of Solutions ... that are safe and respectful
E - Explore Consequences. "What would happen if...?" for each solution.
P - Pick the best solution and make your plan. Sometimes the solution may be a little more complicated. Making a plan to carry out the solution helps us solve the problem effectively. A checklist for making a plan is:
- The order must make sense.
- There is enough time to do it.
- It's not too complicated.
- It's realistic, and you're able to do it.
Stuck on an Escalator
Do they have a problem?
What are some solutions to their problem?
What are the consequences to each solution?
What is the best solution to solve this problem?