General Financial Aid Process

Discussions and Brainstorms for Office processes / guidelines

Statement for Pell Grant:

Resolve any Pell Grant’s that are rejected or on hold. Resolve Pell Grant Multiple reporting as received from COD. Maintain Pell Grant Reconciliation every two weeks, if not sooner. Resolve any Pell Grant information not reported on COD. Resolve any Pell Grant aggregate limit when necessary. Resolve any Pell Grant Verification code not reported on COD. Keep track of actions on files rec’vd from COD and queries regarding Pell reconciliation, verification codes, multiple reporting, rejects and holds. Make adjustments on COD when necessary. Put out checklists when necessary.

GOAL: Continue to collaborate with Staff and Director on the process of loans. Stay updated with Federal Regulations.

Statement for Return of Title IV (R2T4) and Never Attend:

Process when students receive all/or a combination of the following for courses they receive Federal Financial Aid (W,F,I,AD). Continue to run queries throughout the semester picking up students who received all/or a combination of W,F,I, AD. Create the R2T4 worksheet. Return money based upon the Federal guidelines associated with R2T4 worksheet calculation. When a loan is returned, mail exit counseling packet and letter. Put out Exit Counseling checklist. When a student Never Attends any course(s) they receive Federal Aid for, 100% Pell Grant, SEOG, and Institutional Aid is returned. Cost of Courses and Fees are returned for Direct Federal loans along with 30 day demand letter faxed to servicer. A 30 day demand notice is sent to student. NSLDS is updated for Pell and Loans. Ensure Federal Aid is associated with R2T4 calculation when necessary.

GOAL: Continue to ensure queries are up-to-date and picking up the correct information. Continue to inform Staff on the process. Continue to collaborate with Director.

Statement for ‘Other Processes as Needed: Process Cancellation requests. Review Verifications processed through a 2^nd check that the Verification has been processed correctly and make any necessary corrections when needed. Process In-School Deferment and/or Forbearance requests (including updating NSLDS in with the process). Process Exit Counseling confirmations when received.

GOAL: Continue to help Financial Aid Staff and Director for processes when needed and other duties as assigned.