Please note that the deadline for assigning tickets is October 27.

6m x 4m

Forms and deadlines:

Please fill out the forms below as soon as possible so that we can maximise your experience at Web Summit.

Onboarding survey – Please complete this form as soon as possible. This will give us a clear understanding of your objectives at Web Summit.
Partner comms form – Providing your company details allows us to feature your profile on the Web Summit website and mobile app.

August 25

The Web Summit partner store opens.

September 17

Submit your proposed stand design. This form should be filled in by your stand-builder or agency. Submit your stand design, services plan – electrical, ICT and water points – and safety certs, including method statement, risk assessment, insurance details and fire certificates.
Rigging plan submission (if applicable).
Service time bookings (including AV, cleaning, water points, power and connectivity).
Submit the partner connectivity form – to help us get a better understanding of your network and connectivity needs at Web Summit.

October 6

Web Summit partner store closes.
Deadline for connectivity orders from the Web Summit partner store.

October 8

Deadline for catering orders.

October 15

Deadline for submitting the partner press release form if you have any news to share.

October 27

Assign your allocated tickets to all attendees to ensure they don’t miss out on our newsletter highlighting features or information on the event. Once you have a ticket assigned, download the Web Summit mobile app from the App Store or Google Play store to access your ticket.

6m x 4m stand renders and keylines

Please submit your stand design here for approval by September 17.

Stand dimensions and fit out

6m x 4m (19’ 8” x 13’ 1”) supplied by the exhibition organizer.

Height and rigging

Stands must not exceed height of 3m / 9′ 10″. The walls must be the full 3m high and 6m wide. No tapering of walls should occur and wall heights must be adhered to. Above-stand banners and installations may be allowed on agreement and approval of Web Summit. Additional costs will be incurred by the partner.

Custom built stands with raised flooring will need a ramp so that they are easily accessible by all Web Summit attendees.

Rigging area for 6m x 4m stand should be on a 6m x 3m grid. This should be 1m off the 6m stand wall. Please refer to rigging area keyline.

Depth

The depth dimensions of your stands are determined by your contractual agreement. All builds should remain within the dimensions of the allocated floor space, regardless of the depth of the walls.

Electrics

Electrics are not included in this stand package and must be booked using the Web Summit partner store by October 6. You must indicate where you would like your electrics to be located on your stand using the stand design submission form using our services placement plan.

Connectivity

A single internet-enabled network cable is provided as part of this package. Any additional requirements must be ordered from the Web Summit partner store by October 6. If you cannot find what you are looking for please contact your Partner Success manager and complete the connectivity form here. Please mark your preferred location for the internet connection on your services placement plan.

Please note that pop-up/pull-up banners are not allowed at stands. All exhibitors must also abide by Web Summit anti-harassment policy.

Waste disposal

Web Summit has long supported the UN Sustainable Development Goals (SDGs) and is committed to advancing their progress.

Build waste and construction materials: Partners and contractors are responsible for the disposal of build materials and waste generated during the stand build and post-build phases. Abandoned non-reusable or non-recyclable waste materials that fill or partly fill an open top skip will be charged out to the persons responsible at a rate of €830.

We are asking partners to, where possible, repurpose or reuse all other waste materials which cannot be recycled, or dispose of those materials through their own waste disposal systems.

Cardboard and recyclable plastics: Any recyclable plastic and cardboard waste that builds up on your stand (during build, open days and breakdown) should be separated clearly and left for collection at your activation at the end of each day.

Single use plastic: As part of its 2030 Sustainability Strategy, Web Summit strives to be a Zero Waste event. As such there will be zero tolerance for any single use plastic being onsite. Web Summit would appreciate your support in this regard to ensure the event is as sustainable as possible.

Fines: Partners and contractors who abandon materials or do not manage the disposal of their waste in accordance with the venue’s policies will be billed post-event at a rate of €830 by the event organiser.

6m x 4m partner build guidelines

All 6m x 4m builds must include a back wall of 6m x 3m.
Please ensure the wall of your stand is self-supporting and is directly against the service area behind you. No slanted or curved edges on these walls are permitted.
The service area gap between you and the stand behind you must be kept at 500mm to allow for a Web Summit end cap to be placed.
We ask all partners to ensure the sides of their walls are smoothly finished and all areas with wiring and technical equipment are neatly covered or closed off. Access to these technical areas is permitted for small maintenance work that may be required during the event.
Please ensure your stand wall is within the space allocated to you including any technical equipment and wiring.
The stand must be a fixed height of 3m from the floor to the top of the wall, please make sure to include the height of any flooring used in these measurements.
Please include a full stand dimension drawing when sending proposed stand renders.

The service space is a clear space for use by Web Summit and the venue for technical services. Please do not block the service area and ensure all electrical and IT equipment is stored within your stand. All electrical wiring must be neatly finished and closed off to ensure technicians can safely access and work in the service area. You will be able to access this area on request during the event, if required, however details of the back of stands should be included in stand renders.

Please ensure your stand follows the keyline guidelines for height and width. No tapering of walls should occur and wall heights must be adhered to.

Registration and show schedule

Please note the exhibition floor opens on Tuesday, November 2 at 7am for partners and 8.30am for general attendees. Monday, November 1 is pre-registration and Opening Night only. Partner accreditation can be collected by partners at registration at the times and dates specified below.

Tuesday, November 2: 7am - 5pm
Wednesday, November 3: 7am - 5pm
Thursday, November 4: 7am - 5pm

All booth construction must be completed by midnight on Sunday, October 31. This includes all carpentry, sanding and painting works. Additional time for rehearsals and booth dressing will be allowed on Monday, November 1 from 8am to 3pm.

For partners who purchased a post-build cleaning package, this will take place during the hours of 3pm Monday to 6am Tuesday. All rehearsals and booth dressings must be completed on the stand at this time. If the stand is not ready at 3pm Monday the cleaning will become void and cannot be refunded.

Please note that to gain access to the venue during build and load-in days all attendees must wear safety or appropriate footwear, high-viz vests and a hard hat.

Partner store

The Web Summit partner store allows our event partners to purchase all the products and services required for their event activation. Our product range includes the following product categories: electrics and lighting; AV; furniture; rigging services; carpet; connectivity; and labour and services. Please contact your partner success manager if you require items not displayed on the store.

The Web Summit partner store will open on Wednesday, August 25 and will close on Wednesday, October 6. Please purchase all of your requirements before this date as late requests can not be facilitated.

To ensure the delivery of goods and services on site, store management requests that all orders are paid in advance of Wednesday, October 6.

Please note there will be no onsite orders at Web Summit.

Network connectivity

A note on Wi-Fi networks

Our networks are carefully planned and designed to support the best experience that can be provided for everyone. Operating any Wi-Fi network at our event without explicit permission is strictly forbidden and against our T&Cs. Radio space (the air!) in the venue will be shared by everyone and rogue networks directly interfere with that goal, disrupting everyone’s experience.

Security constraints:

hotspots or rogue networks of any kind are completely prohibited and against our T&Cs.
use of all external network hardware such as routers, switches, access points, and MiFi devices are strictly forbidden. The venue is actively monitored and any unauthorised devices will be terminated, if found.
devices connected to our networks cannot reach each other, only the internet.

Standard available networks

Venue Wi-Fi

An official event Wi-Fi network is provided for your internet connectivity needs, available to all attendees and throughout the entirety of the venue(s) except where stated otherwise.

Please review the following terms to ensure support for your devices:

Our Wi-Fi operates on the 5 GHz band
- meant for lightweight usage (email, browsing, instant messages).
- over peak times you may see delays due to network congestion.
Older devices are supported on the 2.4 GHz band
- a separate Wi-Fi network is available for this purpose.
- as this is an unregulated band, this network is subject to interference.

Internet-enabled network cables

Your site activation will include a single ethernet cable as standard, with internet connectivity. If required, additional ethernet points can be purchased individually (up to 2) or in the form of a network switch from our Web Summit partner store.

Please review the following terms to ensure support for your devices:

Bandwidth
- shared with other wired points – over peak times you may see delays due to network congestion.
- by default, this cable will be allocated a maximum speed of 7Mbps.
- dedicated bandwidth can be purchased at our Web Summit partner store.
Device support
- Your ethernet cable cable will have an RJ45 connector.
- if you require mobile devices for your activation, connect them to our event Wi-Fi or bring an RJ45 network adapter to use your ethernet cable.

Additional connectivity options

Extra ethernet cables and dedicated bandwidth

This option provides you with a private VLAN and a network switch with seven available cable connections, replacing your default ethernet cable.

Additionally, the connection is granted dedicated bandwidth (10 Mbps).

Which package is best for me?

All partner stands as standard will have access to the venue Wi-Fi and have a single ethernet cable. If you are unsure of your requirements, please contact your partner success manager.

Venue Wi-Fi

Allows for light activities such as browsing the internet, sending and receiving emails etc. Please be aware that during peak times there may be issues with congestion.

Ethernet cable, default bandwidth

This allows you to engage in heavier internet use, such as streaming video with a greater degree of reliability. The maximum speed by default is 7Mbps.

Complex requirements

Web Summit currently offers packages to cater for a variety of circumstances and demonstrations.

If you have any complex requirements, concerns or queries, please contact your partner success manager to discuss and complete our connectivity form.

With knowledge of your requirements, we can better tailor a package to your needs in order to give you the best experience possible.

*Please note that bespoke solutions for connectivity are only available for 6mx4m activations and above.*

Shipping and storage

Shipping

If you are planning on shipping directly to the venue, please contact your partner success manager to arrange an introduction with our shipping partner, Merkur Expo Logistics as soon as possible.

Please take into consideration the high volume of inbound emails received by our logistics partner at peak times. We strongly recommend contacting them at your earliest opportunity and allow sufficient time for shipments and storage requirements to be coordinated and processed.

All partner shipments should be confirmed and paid for with Merkur by October 9.

Please note the deadlines for last shipment by sea freight is October 15 and air and road freight – October 22.

The advanced warehouse is open from October 18 until October 26. For cargo arriving after these dates, an additional 25% handling surcharge for receiving the goods will be added.

Merkur, the official Web Summit international forwarder, provides a full range of services from advanced storage, storage of empties, accessible onsite storage and forklift services. Read the full shipping guidelines here.

Storage

Merkur, Web Summit’s official international forwarder, will be handling all orders for onsite storage services directly with the partner.

If you require storage of merchandise, empty cases or containers during the event, please let your partner success manager know and they will facilitate an introduction with Merkur.

Recommended stand builders

Grape

Contact: Pedro Tavares, pedrotavares@the-grape.pt

Phone: + 351 936 005 663

Address: Rua Dom João V, nº 24, 1.03, 1250-091 Lisboa, Portugal

Partners

Contact: Tomas Froes, tomas.froes@partners.pt

Phone: +351 21 370 30 70

Address: Rua do Borja, 6 1350-047 Lisboa

Website: http://partners.pt/

Pavilhão 3, Organização de eventos Lda

Contacts: João Anes, producao@pavilhao3.com & Nuni Sebastião, n.sebastiao@pavilhao3.com

Phone: +351 916 712 349

Address: Pavilhao3, Estrada dos Bernardos , Armazém, Manique de Cima, 2710-181, Sintra

Jack Morton

Contacts: Julian Pullan, experience@jackmorton.com

Phone: +44 20 8735 2000

Website: https://www.jackmorton.com/

Elevations Exhibition and Design

Contact: websummit@elevations.co.uk

Phone: +44 (0)208 487 1127

Address: 8 Tideway Yard, 125 Mortlake High Street, London, SW14 8SN

Website: https://elevations.co.uk/exhibitions

General information

All relevant partner information, such as venue map, tickets, registration times and show schedule, network requirements, shipping guidelines, hotels, filming guidelines and event policies, could be found in the General information section.

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