If your child has a tablet of any sort could you please ensure that the Chrome App has been downloaded to the device and the student can use it.
Safari, and Edge, seem to not be adequate in many cases. Often, a student cannot access material on the class website for example.
Chrome seems to solve this problem! :)
The Year 5 Team
It turns out that there are two different mathletics apps to choose from. Please ensure if your child has a tablet they have downloaded the most up to date app to their device. Please see the image below. Please note the little 'cap' on the icon.
Our sincere apologies,