Privacy Policy

Effective Date: September 2026

At Zanniversal, we respect your privacy and are committed to handling your personal information responsibly.

This Privacy Policy explains what information we may collect when you visit our website, contact us, request a quote, enquire about our services, or otherwise interact with Zanniversal, how we use that information, and the choices available to you.

1. About Zanniversal

Zanniversal is a digital solutions and business systems company providing services including business setup and formalization, branding, websites and digital presence, corporate documentation, digital marketing, business systems and automation, consulting, and customer experience solutions.

For the purposes of this Privacy Policy, “Zanniversal,” “we,” “us,” or “our” refers to Zanniversal.

2. Information We Collect

We only collect information that is reasonably necessary for the purpose of responding to you, providing our services, managing our business relationship, or improving our website and services.

Depending on how you interact with us, this may include:

• Full name

• Business or organization name

• Email address

• Phone number or WhatsApp number

• Website or social media links

• Information about your business or project

• Service requirements and project details

• Budget information voluntarily provided

• Preferred contact method

• Other information you choose to provide when contacting us

We may also receive basic technical information when you visit our website, such as browser or device information, depending on the services and technologies used by the website.

We do not intentionally request sensitive personal information through our general enquiry or quote forms.

3. How We Use Your Information

We may use the information you provide to:

• Respond to enquiries and service requests

• Prepare quotes or proposals

• Understand your business needs and recommend suitable services

• Communicate with you about a potential or existing project

• Deliver and manage services you engage us to provide

• Schedule consultations or follow-up discussions

• Improve our services, website, and customer experience

• Maintain appropriate business and transaction records

• Meet applicable legal or regulatory obligations

• Protect our website, business, and users from misuse or unauthorized activity

We will not use your information for purposes unrelated to the reason it was collected unless there is a lawful basis for doing so.

4. How We Receive Your Information

Information may be provided directly by you when you:

• Complete our quote or service request form

• Contact us through email, WhatsApp, phone, or other available channels

• Request a consultation

• Communicate with us about a project

• Submit information through our website

• Interact with us in connection with our services

Our website may also use third-party services, such as Google services, to operate forms, website functions, analytics, or other features. Those services may process information in accordance with their own privacy terms.

5. How We Protect Your Information

We take reasonable steps to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

Access to information is limited to circumstances where it is reasonably required for business operations or service delivery.

However, no method of transmitting or storing information online can be guaranteed to be completely secure. We therefore encourage you to avoid submitting information that is unnecessary for your enquiry or service request.

6. Sharing Your Information

We do not sell or rent your personal information.

We may share relevant information with trusted service providers where this is reasonably necessary to operate our business or deliver a service to you.

For example, this may include platforms used for:

• Website hosting

• Forms and document management

• Email communication

• Business administration

• Payment processing

• Customer communication

• Other technology or operational services

Where third-party services are used, we seek to use them appropriately and only disclose information that is reasonably necessary for the relevant purpose.

We may also disclose information where required by law, regulation, legal process, or a lawful request from an authorised authority.

7. How Long We Keep Your Information

We keep personal information only for as long as it is reasonably necessary for the purpose for which it was collected, including maintaining legitimate business, contractual, accounting, legal, or administrative records.

When information is no longer reasonably required, we may securely delete, anonymise, or otherwise dispose of it.

The exact retention period may depend on the nature of the information and our relationship with you.

8. Your Privacy Rights

Subject to applicable law, you may have rights concerning the personal information we hold about you.

These may include the right to:

• Know how your personal information is being processed

• Request access to personal information we hold about you

• Request correction of inaccurate or incomplete information

• Object to certain processing of your information

• Request restriction of processing in appropriate circumstances

• Request deletion of personal information where applicable

• Request portability of your information where applicable

• Withdraw consent where processing is based on consent

• Raise a complaint regarding the handling of your personal information

These rights are subject to applicable legal conditions and exceptions under Nigerian data-protection law. The Nigeria Data Protection Commission identifies these rights under the Nigeria Data Protection Act.

9. Cookies and Website Technologies

Our website may use cookies or similar technologies to support basic website functionality, remember preferences, understand website usage, or improve the user experience.

Where applicable, you may be able to manage or restrict cookies through your browser or available website settings.

Our Cookie Policy provides additional information about cookies and similar technologies used on our website.

10. Third-Party Websites

Our website may contain links to third-party websites, platforms, or services.

Zanniversal is not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of those websites before providing them with personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, business practices, technology, or applicable legal requirements.

When we make significant changes, we may update the effective date displayed at the top of this page.

We encourage you to review this page periodically.

12. Contact Us

If you have a question about this Privacy Policy, want to make a privacy-related request, or have concerns about how your information is being handled, please contact Zanniversal through the contact details provided on our website.

Zanniversal
Digital Solutions & Business Systems

Website: Zanniversal.com
Email: zanniversal@gmail.com
Phone / WhatsApp: 98141518680

Last Updated: September 2026