MyWilmU & Canvas

The following are common issues when logging into the MyWilmU portal:

Invalid User Name

Verify that you are using the correct user name. Students: Your myWilmU username is in the format of an @my.wilmu.edu email address (i.e., tstudent001@my.wilmu.edu).

Invalid Password

If you're unable to log in after verifying you're using the correct username, you may be using an incorrect or old password. Please see Reset Your Password for more information.

Post/Redirect Error

When trying to log in to myWilmU with Google Chrome, you may be directed to a page with a "Post" button and an address bar that constantly refreshes.

To resolve this problem, you may:

1. Switch to Mozilla Firefox.

2. Continue to use Chrome, if you prefer. To continue to use Chrome, please see How to Resolve the Post/Redirect Error in Google Chrome.

Still Having Trouble?

Please call the Help Desk at (877) 708-2905 if you are still unable to log in. Hours of operation are listed on the Technology Resources home page.

To ensure the security of your account, they can only provide username and password assistance by phone.

Canvas is Wilmington University's Learning Management System. This is where you will access all of your course materials, including Zoom meetings and class recordings, your syllabi, assignments and submissions, and access to grades. It is extremely important that you are comfortable navigating the system and that you reach out with any questions. 

Click here for online course orientation - a helpful resource before your first day of classes. 

Click here for Canvas FAQs and navigation help.

How to access Canvas: 

1. In your web browser, head to my.wilmu.edu and enter your user name and password

2. At the top of the page, you will see several circular icons - the second is a link to Canvas

3. When you click the icon, a new page will open. This is called your Canvas Dashboard, and from here you will see icons for each of your enrolled courses. Click on a course and explore using the left navigation pane.  

Navigate to Canvas through the myWilmU portal. From your Canvas Dashboard, click on the correct class and a new page will appear. On the left panel, you will see a link for Zoom. From this page you will see all upcoming classes and previous class recordings (if your instructor has recorded the content). 

Your WilmU account is the email address your instructors will use to communicate with you. Check it often, and respond to your instructors promptly and professionally

1. In your web browser, head to my.wilmu.edu and enter your user name and password

2. Scroll down the page until you see the widget "My Email"

3. Click the link "WilmU Office 365"

4. You are encouraged to bookmark this site for easier access in the future. You can also click the tab "Mobile email" to set up email on your cell phone

For more information on MyWilmU email accounts, click here. 

Year Up covers the full cost of your tuition. Your balance will be cleared once Financial Aid comes through and the invoices have processed--this could take 1-2 months. Be patient & don't worry! If you want to double check, reach out to your site director for assurance. 

Feel free to navigate the Technology Resources and Support page to see if your question has been answered. You may also reach out directly by calling the Help Desk at (877) 708-2905 or accessing the self-service portal. Hours of operation are listed on the Technology Resources home page.