Trainings & Certifications ↓

💼 Shield Care Experience

📋 Excellent Customer Service Training

🏫 RMS Collect, iQor Philippines

🧭 Angeles City, Pampanga, Philippines

📅 February 2019

💼 Voice & Accent Training

📋 Effective Communication Training

🏫 RMS Collect, iQor Philippines

🧭 Angeles City, Pampanga, Philippines

📅 August 2018

💼 Foundations of Leadership Excellence

📋 Teamwork & Leadership Training

🏫 STI College

🧭 Balanga City, Bataan, Philippines

📅 March 2008

💼 Trainer Certification Program

📋 Certification for Effective & Skilled Trainers

🏫 RMS Collect, iQor Philippines

🧭 Angeles City, Pampanga, Philippines

📅 January 2015 

💼 Call Center Agent Finishing Course

📋 2 weeks of Call Center Training

🏫 CH Peña Learning Center

🧭 Angeles City, Pampanga, Philippines

📅 December 2011

💼 OJT Data Encoder & Office Clerk

📋 200  Hours of Office Training

🏫 Limay Municipal Hall - Budget Office

🧭 Limay, Bataan, Philippines

📅 November 2004 – February 2005