Embedded Files
Type 1: "Fatal Error Line: 681"
Type 1: "Fatal Error Line: 681"
Ray Tracing 2.3 Update and Nvidia Drivers are causing game crashes
Ray Tracing 2.3 Update and Nvidia Drivers are causing game crashes
Check this Guide First and if nothing works, scroll down to the respective types of errors.
Solution:
Solution:
1. Turn off Ray Tracing
It has been causing a lot of players problems so turn it of if you are getting UE4 Crashes. It might be fixed in a later patch/update.1. Turn off Ray Tracing
2. Use Directx 11:
2. Use Directx 11:
1. For Standalone/Epic Games Launcher
a) Tick the Launch with DirectX 11 option below the Start button
b) Method 2:
1) Go to Wuthering Waves install location
Ex- Drive:\Wuthering Waves\Wuthering Waves Game\Client\Binaries\Win64\Client-Win64-Shipping.exe
2) Right Click and create a Shortcut of the above file.
3) Right click the new shortcut -> Properties -> Target
4) Add -dx11 after the target path. Refer to image
2. For Steam:
Right Click Wuthering Waves
Select Properties
Under Launch Options put -dx11 -force
Note: If you have an AMD GPU,
Note: If you have an AMD GPU,
Turn off any Undervolt or Overclock you have applied.
Reason: Wuwa crashes with slightest UV/OC on AMD cards - even if the same config runs stable on other titles or in a stress test. It's recommended to run wuwa with stock config to see if the problem persists
If you want to keep Ray Tracing for Nvidia GPU,
If you want to keep Ray Tracing for Nvidia GPU,
Downgrade your driver to 572.83 or 566.36
Downgrade your driver to 572.83 or 566.36
Note: If you have a 5060, 5060ti or 5050, then turn off Ray Tracing. There is no known stable Driver.
As mentioned, newer Nvidia Drivers are causing some issues with Wuthering Waves. Nvidia has acknowledged this issue in one of the threads.Downgrade your Driver to 566.36. Link to download the Driver
Downgrade your Driver to 572.83. Link to download the Driver
If the issue presists, check the solutions listed below
If the issue presists, check the solutions listed below
Type 2: Fatal Error!
Type 2: Fatal Error!
Credits: None
Explanation:
The game tried to access the memory that is non existent or not allowed to access. It can be due to corrupted game files for drivers.
NOTE: IF THIS ERROR HAPPEND ONCE OR HAPPENS ONCE PER MONTH, IGNORE IT. ONLY DO THE FOLLWING STEPS IF IT HAPPENS FREQUENTLY
NOTE: IF THIS ERROR HAPPEND ONCE OR HAPPENS ONCE PER MONTH, IGNORE IT. ONLY DO THE FOLLWING STEPS IF IT HAPPENS FREQUENTLY
- Verify the Game Files.
For official launcher:
Click the repair option in the launcher
For Steam
To check your install path, Open Steam -> Right Click on Wuthering Waves -> Properties.. -> Installed Files ->Verify Integrity of game files
2. Launch the game in DirectX 11
2. Launch the game in DirectX 11
Scroll UP or Click Here for guide on how to lauch in dx11 properly.
3. Clear Patches:
3. Clear Patches:
You can Clear Patches using the Tools 🛠️ Icon on the Rover(Server) Selection Screen.
Warning: Doing this on Mobile (Android / iOS) or Tablets will make your reinstall the entire game. Proceed with caution.
4. Launch UE4PrereqSetup_x64.exe in your Wuthering Waves\Wuthering Waves Game\Engine\Extras\Redist\en-us folder and launch it to fix any issues with Unreal Engine.
5. Reinstall your GPU drivers
1. For AMD GPUS- https://www.drivereasy.com/knowledge/how-to-reinstall-amd-drivers/
2. For Nvidia GPUS- https://www.drivereasy.com/knowledge/how-to-reinstall-nvidia-drivers/
NOTE: TRY INSTALLING STUDIO DRIVERS(Nvidia) OR PRO DRIVERS(AMD). These are usually more stable and might fix the crashes
How to install Studio Drivers or PRO Drivers 🔽
-> Click Here For more info
6. Reinstall the game:
Type 3: Corrupt pak Index detected
Type 3: Corrupt pak Index detected
Credits: None
Explanation :
Just what the error says :D Corrputed pak files are persent. Follow the steps to fix it. Quite a easy fix
Try these steps:
Try these steps:
1) Go to that path shown in the error msg and delete that files.
1) Go to that path shown in the error msg and delete that files.
2. Verify the Game Files.
2. Verify the Game Files.
For official launcher:
Click the repair option in the launcher
For Steam
To check your install path, Open Steam -> Right Click on Wuthering Waves -> Properties.. -> Installed Files ->Verify Integrity of game files
3) Repeat it if the error shows again with different file
3) Repeat it if the error shows again with different file
Q. Where is my Wuthering Waves folder located?
A. To check your install path,
Open the launcher -> Launcher Settings ⚙️ -> Browse Files .
Type 4.1: D3D device being Lost
Type 4.1: D3D device being Lost
Full Credits: @ykeyvi(Discord) Thank you 🤍
Sometimes restarting the device or game can solve the issue
Windows/Driver Updates
Right-click on “Windows PowerShell” in the search results. From the context menu that appears, select “Run as administrator.”
Copy this block into Powershell script:
install-packageprovider -name "nuget" -force
install-module pswindowsupdate -force
set-executionpolicy -scope currentuser -executionpolicy unrestricted -force
import-module pswindowsupdate
get-windowsupdate -install -microsoftupdate -acceptallCheck for GPU Driver updates on the GPU manufacturer's website
Follow the troubleshooting here: https://www.followchain.org/the-ue4-client-game-wuthering-waves/
Clear Patches or if you can't access Rover Screen, delete Saved Folder in the Client Folder
MPO issue: https://nvidia.custhelp.com/app/answers/detail/a_id/5157/~/after-updating-to-nvidia-game-ready-driver-461.09-or-newer%2C-some-desktop-apps
Follow the troubleshooting here: https://www.dragonflydb.io/error-solutions/unreal-engine-error-0x887a0020
Underclock you GPU using MSI Afterburner: https://www.makeuseof.com/how-underclock-gpu/
Reinstall your Drivers:
Go here: https://www.guru3d.com/download/display-driver-uninstaller-download/
Download Display Driver Uninstaller.
Run it and completely uninstall the drivers
Check the section in Additional Sources on "How to install Studio/PRO drivers" or Click HERE and find the same
Additional Info:
(IMPORTANT) The Powershell script downloads all cumulative updates provided by Microsoft and their associated drivers. This is to ensure that no lack of updated software is the cause for the error.
Stress test suggestion for GPU in step 6 of https://www.dragonflydb.io/error-solutions/unreal-engine-error-0x887a0020 : (Probably not the cause if every other app works, can be skipped) https://www.xda-developers.com/how-to-stress-test-gpu/
Always monitor your stuff with MSI Afterburner. If your GPU (or anything, really) reaches uncomfortable temperatures (90°C+) despite being within the spec requirements then either the game optimization, graphic settings or your hardware is the issue.
If you can't access the website in official-links , download link here: https://download.kurogames.net/transfer/mc_WnGtDn85y8lJB4mTmYHYuNjIl9n6YGVm/official/global/en/pc_app
Kuro Customer support usually doesn't answer Performance/Bug reports, so don't expect an answer. Wait for a game hotfix to solve the issue.
Additional sources:
https://learn.microsoft.com/en-us/nuget/what-is-nuget (regarding the powershell script)
https://forums.unrealengine.com/t/does-anybody-know-how-to-fix-d3d-device-being-lost/235377/9 (regarding MPO and potential Power supply issue)
Additional Helpful Stuff for above steps :
Additional Helpful Stuff for above steps :
Q. How to install Studio Drivers or PRO Drivers
Q. How to install Studio Drivers or PRO Drivers
Steps on How to install PRO Drivers for AMD GPUs:
Click Here or go to https://www.amd.com/en/support/download/drivers.html
Click on "Download Windows Drivers"
Open the installer.
Select PRO as seen in the Image
Continue the installation as normal.
Steps on How to install Studio Drivers for Nvidia.
Download the Studio Drivers as shown in the image.
Launch the installer and complete the installation as usual.
Additional videos:
Additional videos:
Type 4.2 D3D device being Lost
Type 4.2 D3D device being Lost
Credits: @kingkongkandy
STEP 1: IDENTIFY THE PROBLEM
STEP 1: IDENTIFY THE PROBLEM
Only for Nvidia GPUs, Not applicable for AMD
Launch the game and wait for crash
Press Win+R and type "eventvwr.msc" OR Search for Event Viewer in Start Menu
Select "Windows Logs" on the left
Select "Application" in the middle
Select "Open" on the right
If you see an error in the middle then select it
If the first line in the error says "Faulting application name: Client-Win64-Shipping.exe" then you are on the right track
If it doesn't then check the other errors until you find it (you may have to wait 5 min after crashing in the game for it to appear here [try re-opening eventvwr.msc after some time])
If one of the lines read "Faulting module path: "C:\WINDOWS\SYSTEM32\nvwgf2umx.dll" (applies to any drive) then continue with this fix
If one of the lines read "Faulting module path: "C:\WINDOWS\SYSTEM32\nvwgf2umx.dll" (applies to any drive) then continue with this fix
STEP 2: FIXING THE PROBLEM
STEP 2: FIXING THE PROBLEM
Go to "C:\WINDOWS\SYSTEM32\nvwgf2umx.dll" or your specific drives path
STEP 3: LAUNCH THE GAME
STEP 3: LAUNCH THE GAME
By the time you are at this step the game should launch perfectly fine.
Warnings: If your step 1 does not reach the same error as me then proceeding will be at your own risk and will likely not solve your problem.
Warnings: If your step 1 does not reach the same error as me then proceeding will be at your own risk and will likely not solve your problem.
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