Google Workspace Flows was developed to automate tasks between Workspace apps. It connects directly with Gemini as your AI agent for research, analysis and content generation. Handle all sorts of tasks using starters, conditions, actions and functions.
Unveiled at Google Next 2025, Google Workspace Flows utilizes the power of Gemini AI to connect your Google apps together. You can automate your workflows all securely within your Google Workspace domain.
Flows is a no code solution with an interface similar to chatting with an AI bot. You don't need Apps Script, AppSheet or a Cloud Project to get a workflow running which streamlines complex processes across multiple applications.
Some of the possibilities for Google Workspace Flows are completing approvals, reporting and overall eliminating repetitive process throughout your organization. You can also set up many steps and actions into your workflow, even calling in Gemini to analyze content. Once analyzed it can be used similar to NotebookLM by researching and producing summary reports.
It's important to smooth operations within your organization. You can use plain language prompts to:
Automate repetitive work
Improve processes
Support better decision making
Reduce friction across apps
Flows enables any user to outline multiple steps, triggering actions, introducing logic and building advanced workflows quickly. Just chat with agentic AI to speed up daily operations by cutting down time-wasting tasks.
The real difference with Google Workspace Flows and other automation providers like Zapier, Make and Jotform is that Google's AI contextualizes, even employing gems. So there is a sound alternative now, built in house. The context and reasoning useable from a learning model take this way further than you imagined.
Here's a list of the connections you can make to automate your workflows.
Gmail
Google Drive (Docs, Sheets, Forms)
Google Chat & Spaces
Google Calendar
Gemini & Gems
Google Forms
And there more coming soon. Workflows is only in it's alpha development phase.
The Workspace Flows dashboard
The dashboard is clean and simple.
Click the + button to create a new workflow, or select from the samples listed on the landing page
Use discover to find more examples of multi-step processes automated within Workspace
My flows contains your saved automations which you can share and duplicate.
Let's start with building a new workflow:
Give your workflow a name to remember it by
Use the left sidebar to outline workflow steps or choose a starter
On the right side, choose how to start your workflow. This is essentially the trigger which will launch your workflow's step.
A Google Calendar schedule, set timing for time-based triggers
Based on a Calendar Event
When you receive an email with specific sender, subject, or content.
When you are @ mentioned in a Google Space
When someone new joins a space
When someone posts a message in a space
When a Google Form gets a new response submission
The workflow steps creation UI
Keep in mind you can reorder steps to better suit the flow.
When our custom feedback Google Form receives a new submission
Create a new step where Gemini will summarize the response in the Google Form and assign an issue priority indicator.
Add a step that posts a message in your Customer Service Chat Space with a special message.
Using Google Gems from Gemini Advanced, deploy your AI agent trained with instructions, knowledge and policies.
Draft an email response to the customers using Gmail.
Turn on or save your flow if you've updated it.
How to use natural language and Gemini to design a flow
Identify a customer you want to flag for future emails, escalated or prioritized
Use Gemini side panel and prompt: "When I get an email from [name], label the email high priority, and ping me a summary of the email via Chat"
Gemini generates the workflow steps for you and automates it.
Edit and custom workflows further to tweak each action in the process.
Simple steps for your business process
It is very easy to get started designing workflows without code. The process is logical and intuitive. Workflows pre-installed on the launcher include:
Notify me when my manager messages me using Gmail and Chat.
Inform me of new action items assigned to me. Gemini will extract tasks from your email to post in a Space.
Use existing flows from "My flows" to summarize team updates in chat.
Notify your team via contact group when a Google Form has a new response or a Google Sheet has a new row
Welcome new team members automatically in chat
Use a Google Calendar event trigger to update members of changes to the meeting agenda.
Notify the team and new messages with Gemini summaries emailed directly to staff.
Have Gemini read your email, assess work urgency and share in chat.
Send reminders to yourself in Chat
Set a keyword or keyphrase from Chat Spaces to get personally notified
Send email messages on a schedule
Workspace Flows connect with Gems from Gemini. If you are unfamiliar with gems, these are like custom built AI agents that are pre-programmed with your content for specialized tasks. For example, gems can use the context of Google Drive documents, like policies and procedures, to intelligently handle requests. Some examples of powerful gems include:
Initial answers to common support tickets
Workflows for requests and approvals
Adjustments to marketing content for brand tone consistency
Google highlighted this example: "Workspace Flows uses a custom Gem to handle a customer support request in the demo below. Flows reviews the incoming form, figures out the core issue, researches potential solutions, drafts a helpful reply, and flags it for the support team to review and send. It’s about streamlining entire processes, not just single steps. Use Workspace Flows to build AI-enabled automations for your critical business processes."
Choose next steps. Your workflow will do this task each time it runs:
Ask Gemini (Add AI into your workflows) Use user accessible Workspace content as a source or prioritize the web as a source.
Add a Gem
Help me create...
Categorize with Gemini
Help me detect if I have action items
Sentiment analyzer
Extract
Categorize emails
Add/remove label
Send an email message
List emails action
Create a new drive folder
Label a drive folder
Save to Drive
Message someone in chat
Post in a space
When I'm mentioned in Spaces
Create a doc
Update a doc with content
Add guests to a meeting
Set up a meeting
No specific release date was announced. It is available in alpha release now, but your Workspace domain must meet certain criteria to be able to sign up. "The Gemini Alpha program is available only to customers who purchased Gemini for Google Workspace licenses before January 15, 2025." Also, it will only be available this stage to business and enterprise Workspace editions.
Learn about support for turning on Workspace Alpha features including Gemini.
Pricing for Gemini Advanced featured is available. The tiers of Google Workspace that enable Gemini App Advanced are Business Standard, Business Plus and Enterprise.
Currently only Google applications are supported, but third-party integrations are next in line to be added. Compare the development to Google Chat, which now has a whole marketplace of apps you can connect inside spaces. The sky is the limit here once developers are onboarded.
Google Workspace Flows is specifically tailored to small-to-medium sized businesses using Google Workspace for daily operations. Google Agentspace is an agent-to-agent (A2A) protocol technology for large enterprise which meets their large-scale need. In the future there will be compatibility between the two products.