It is an important function of Learning and Development that you are able to support and assist learners with their learning needs. The transition to online learning can be a difficult one. This is especially true for learners who are not fimiliar with or do not surround themselves with technology on a regular basis. This section is to assist you in helping to provide them resources for self-guidance and on-demand training.
CHECKLISTS:
One of the easiest ways of being successful is ensuring learners are aware of the technology, the updates and software they will need to participate in the learning.
It is recommended that you create and share a checklist for learners to reference to ensure they are set up for success. Click HERE for a checklist template.
Skype, Cisco WebEx and Zoom are all great resources for facilitating learning. When introducing these platforms to learners, ensure to look for "How To" videos and "Off-The-Shelf" learning guides to help ease anxieties of learners.