At WeLink Ltd, we are committed to providing clear, responsive support to both businesses and workers.
If you require assistance, please contact our support team via email:
admin@welink.co.nz
We aim to respond to all enquiries within 24 business hours.
Support is monitored during standard business hours. Requests received outside these hours will be reviewed on the next business day.
Please email us if you need assistance with:
Job postings or booking issues
Worker or business account queries
Refund or payment enquiries
Reporting a no-show
Technical issues within the app
Dispute resolution
Privacy or data requests
Account suspension or deletion requests
For urgent matters relating to an active job booking, please clearly mark your subject line as:
URGENT – Active Booking Issue
To ensure transparency, accuracy, and fair resolution of any issues, all support is handled via email. This allows us to:
Maintain clear records
Review matters thoroughly
Provide accurate and consistent responses
Protect all parties involved
We appreciate your cooperation and professionalism when communicating with our team.