Privacy Policy

Last updated: October 30th, 2023

MADCAT GAMES (hereinafter referred to as the 'Company') values customers' personal information and complies with the Act on Promotion of Information and Communications Network Utilization and Information Protection. Through the personal information handling policy, the company informs you of the purpose and method of using the personal information provided by customers and what measures are being taken to protect personal information. If the company revises the privacy policy, it will be notified through a notice (or individual notice).

1. Items of personal information collected, purpose of use, retention period

The company retains and utilizes the following personal information for the following purposes.

- Items of personal information that can be generated and collected during service use: service use records, location information, access IP information, payment records, use suspension records, device information and unique ID, e-mail address, password (optional)

- Purpose of collection and use of personal information: Identification and delivery of announcements, confirmation of person's intention, securing of smooth communication channels such as answering customer inquiries, and use for marketing and advertising.

- Purpose of collection and use of personal information for paid services: Billing related to the use of mobile phone payment service, purpose of notification when identity verification or dispute handling, handling inquiry request of transaction history, management of dispute resolution data use record in case of dispute

- Retention and use period of personal information: The company retains the member's personal information while the member receives the service provided by the company. Member's personal information is destroyed when the purpose of collection or provision of personal information is achieved. If a member withdraws from membership or is subject to member ID deletion due to false personal information, the collected personal information is completely deleted after a certain period of time, and is processed so that it cannot be used for any purpose, and cannot be viewed by the creator himself. In addition, in the event of a dispute such as identity theft, the copy of the ID card submitted for identity verification will be immediately discarded after identity verification.

- Retention and use period of paid service personal information: Retain and discard after 5 years (1 year for transactions under 10,000 won) from the date of payment completion

2. Procedure and method of destroying personal information

In principle, the company destroys the information without delay after the purpose of collecting and using personal information is achieved. The destruction procedure and method are as follows.

- Destruction procedure The information entered by the member for membership registration, etc., is transferred to a separate DB after the purpose is achieved (separate filing cabinet in the case of paper), stored for a certain period of time according to information protection reasons pursuant to internal policies and other related laws, and then destroyed. It's possible. Personal information transferred to a separate DB is not used for any purpose other than retention unless otherwise required by law.

- Destruction method

1) Personal information stored in the form of an electronic file is deleted using a technical method that cannot reproduce the record.

2) Personal information printed on paper is shredded with a shredder or destroyed by incineration.

3. Provision of personal information The company does not provide users' personal information to the outside in principle. However, the following cases are exceptions.

- In case users agree in advance, in accordance with the provisions of the law, or in case there is a request from an investigative agency in accordance with the procedures and methods set forth in the law for the purpose of investigation.

4. Rights of users and legal representatives and how to exercise them

1) Members can check, view, or modify their personal information at any time, and may request cancellation of membership.

2) Members' personal information can be viewed and modified directly from the personal information management menu of the service, and deletion can be done at any time by deleting the application. In case of use, the member's personal information is immediately inaccessible and deleted after a certain period of time.

3) If a member requests correction or deletion of his or her personal information, the company will take necessary measures without delay after verifying the identity of the member. In addition, personal information can be destroyed, member ID deleted, service suspended, etc. under the judgment of the person in charge of personal information according to the Terms of Use.

4) The scope of personal information that the company can provide to members is the personal information entered at the time of membership registration. . In addition, if wrong personal information has already been provided to a third party, the result of the correction will be notified to the third party without delay so that the correction can be made.

5) The company handles personal information that has been canceled or deleted at the request of a member as specified in the 'Period of Retention and Use of Personal Information Collected by the Company' and prevents it from being viewed or used for any other purpose.

5. Matters concerning the installation, operation and refusal of automatic personal information collection devices. We do not operate devices that collect personal information that is automatically generated when using Internet services, such as cookies.

6. Civil service related to personal information The company designates the relevant department and person in charge of personal information management as follows to protect customers' personal information and handle complaints related to personal information.

7. Personal information manager

Company Name: MADCAT GAMES

Name: Jeri Ryu

Phone : +82-10-3016-4435

Mail: madcat.virtualmate@gmail.com

8. If you need to report or consult about other personal information infringement, please contact the following organizations.

1) Personal Dispute Mediation Committee (http://www.1336.or.kr / 1336)

2) Information Protection Mark Certification Committee (http://www.eprivacy.or.kr / +82-2-580-0533~4)

3) Internet Crime Investigation Center, Supreme Prosecutor’s Office (http://icic.sppo.go.kr / +82-2-3480-3600)

4) National Police Agency Cyber Terror Response Center (http://www.ctrc.go.kr / +82-2-392-0330)

9. Opinion collection and complaint handling

The company has opened a window for submitting opinions and complaints in relation to personal information protection. If you have a complaint about personal information, please give your opinion to the person in charge of personal information management or apply for processing to the personal information infringement report center operated by the government (telephone 118). Please request processing to the Personal Information Dispute Mediation Committee within the company.

Addendum

Article 1 Effective Date

These Terms and Conditions were announced on October 30th, 2023, and will be effective from October 30th, 2021. If you do not agree to these terms and conditions, you must stop using the service through membership withdrawal.