COMPLAINT PROCESS

Complaints will be handled according to Vine Consultancy's complaint procedure. Complaint can be submitted via email, phone, or written communication to Vine (vineconsultancyadm@gmail.com ). Vine will receive, validate, and investigate complaints, and identify actions to resolve the issue.

Required details include:

-       Name and contact information of the complainant.

-       Description of the complaint, including relevant facts and evidence.

-       Date and context of the issue.