Consistent and cooperative communication provides a vital link between UTVA teachers, Learning Coaches, and students.
As a public charter school, we are mandated to deliver instruction to our students via fully- licensed teachers. In order to do this, Learning Coaches and teachers must work together as a team by maintaining positive and open lines of communication. Students, too, are an important part of this team, as teachers work directly with students through telecommunication and email to provide instruction and develop positive relationships. Conference calls provide a personal venue between teachers, Learning Coaches, and students to discuss each student’s academic progress and success.
It is important that students and Learning Coaches communicate honestly and openly with teachers so that teachers can effectively serve their best interests and ensure success at UTVA.
UTVA has the responsibility as a public charter school to ensure that its students are learning. This is achieved through communication between teachers, administrators, Learning Coaches and students. Learning Coaches and students are required to stay in communication with teachers. Learning Coaches and students found to be non-compliant with communication policies will be placed on a Success Plan.
Examples of non-compliance with communication policies can be, but are not limited to:
There will be several times throughout the year that learning coaches, students, and teachers will need to discuss student progress and achievement. These conferences will most likely be held over the phone and will be for the purpose of aiding student achievement. Learning coaches and students are expected to return phone calls as soon as possible if a call from the teacher is missed.
Phone calls along with emails are a primary communication tool for teachers and administrators at UTVA. Below are some general guidelines that need to be followed:
School Email, powered by Microsoft Office 365 (O365), is a mail system provided to students and school staff.
To view your issued school email address, log into TotalView School with your administrator or teacher account, and select Edit My Profile. Your email address is provided in the School Email field.
School email can be accessed through several different avenues. When trying to access school email through the web, Outlook, or on a mobile device, remember that the username is the email address, and the password is the OLS/TVS password.
1. In the OLS and in TVS
2. On the web, by logging into http://portal.office.com
3. By adding the email account to Outlook
4. By adding the email account to a mobile device
School email addresses are issues to school staff and students. They are not issued to learning coaches. Learning coaches will receive school mail at the email address provided in the LC account (Ex. a Yahoo, Gmail, or Hotmail account). Learning coaches can validate/update the email address on file in the My Account area of the OLS. The LC email address is listed for school staff in the student and LC record in TotalView School, as well as on the Omnibus report on the K12 reports server.