Kia Service Edmonton
The All-New North Edmonton Kia is THE Premier Kia dealership in Alberta's capital city! Since our change in management, we've made this the best place to buy a new Kia or a used car in Edmonton.
Buying a new Kia in Edmonton? With new Kia models available at great rates, come in for a test drive in that new Kia Sorento, or Forte, or Sportage! Our service department is the place to be for repairs, detailing, and new OEM parts for your Kia Service Edmonton.
Looking for used? Our used cars for sale are all certified used and affordably priced. Swing by our lot and take one for a test drive!
Kia Service Edmonton
Kia Service Centre
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Customer Service for Car Dealerships
Customer Service at new and used auto dealerships is a must to increase repeat business and referrals. In post customer purchases those dealerships, which constantly rated higher in satisfaction, had the biggest growth rates and indeed always out-sold the other dealerships which did not. In fact even metro car dealerships were beaten out by rural dealerships often enough and the ones that did always rated higher in customer Service.
It should be obvious to anyone in the automotive industry that if you do not take care of your customers then someone else will and if you want customers for life then you ought to be thinking ahead as to how to make all your customers happy as clams.
What is good customer service at a car dealership? Well, when it comes to routine maintenance and service and or recalls for your car the service department should explain exactly what is going on, how long it will take and exactly how much it will cost to their best ability. If things change they should notify you and keep you apprised of the situation.
Good customer service also means having integrity; that is to say to me what you say you were going to do and doing it on time in a very professional manner. If you cannot do this you have no business being in the car dealership industry, as the industry is already filled with scoundrels.
Tips That You Should Know in Buying a Used Car
With the kind of life you are living today, sure, getting a car is a necessity. And if it's reliability and durability that you want, you need to find the right car for you. But the question is, is your budget enough if you are going to buy a new one? Or does practicality tell you to purchase a used vehicle instead? If you are going to buy a used car, what do you need to keep in mind to make sure that you will get the right one? One thing that is for sure: In order to have the right car, you need to deal with the right car dealer.
When your dealer hands over the documents needed to complete the transaction, you have to read the fine print, especially the warranty policy. Do not be deceived by the "Certified" rating of a used car. Always delve a little deeper and determine if the car has a history of accidents or any serious damages because other cars can get a certification even if they have "bad pasts". Also double check from the vehicle registration authorities to make sure that the vehicle is not a product of theft.
If you are getting your vehicle from known and established car dealers, you should be assured of the warranty that they usually give. Normal warranty duration extends from six to eighteen months, but if you plan to extend it, the warranty can span up to three to five years. In addition, dealers usually include the engine and the body of the car, plus the electronic part and the interior in the terms of warranty. Check which car dealer could give you the most favorable terms of warranty.
Canvass the model and price of the car that you intend to buy with several dealers and evaluate their offers. It is always best to make them feel that you are not in a hurry to buy right away and if you show your intention to buy a car, make the impression that you desire to have a fat discount.
The most basic method that a car buyer must do in dealing with these sellers is to meticulously inspect the car first. The dealer should provide you with an inspection statement but it is wise-buying if you go take a second look. You may request for re-inspection should you find any flaw or point that they might have missed looking into.
Be an alert buyer and observe your car dealer. A good buyer can recognize good service when they experience it. Above anything else, the honesty of your dealer is important. Nothing replaces car dealers with reputable business ethics. Even if the ultimate goal of car selling is a commission for your car dealer, you deserve the best service and most of all the best deal for the used car that you are buying.
Take time to research through the internet and read car product and dealership reviews on the car model that you wanted to buy. Car dealerships are a business, and in every business, the vendors would usually seek profit, which is normal. However, do not be strangled by overcharging and deceitful advice that will make you pay more than what you need to. Always bear in mind that as the customer, you are in control of the whole process and when the dealer or salesperson is pressuring you too much, all you need to do is get up and go to the next used car shop.
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SERVICE CENTER
Repairs & Scheduled Maintenance
Our Commitment
North Edmonton Kia is committed to providing the best vehicle service experience in Edmonton. We understand that our future depends on you being completely satisfied every time you visit. Try us.
About our service
Our work is fully guaranteed
We use the latest Kia diagnostic tools
Our technicians are factory trained
We offer FREE Loaner Cars
We offer complimentary Shuttle Service
We offer VALET pick up & delivery of your car
Free vehicle health report with every service
We use genuine Kia parts & accessories
We offer while you wait service