Issue: You need to install the the Securly SSL certificate in Chrome
Solution: To install the the Securly SSL certificate in Chrome, open the Chrome browser type "chrome://settings" into the address bar and press enter.
Chromebook
- Click on Show advanced settings shown highlighted below
- Under HTTPS/SSL click on Manage certificates
- Click on the Authorities tab
- Click on Import
- Import the "securly_self_signed_cert_exp_20200130.pem" file by selecting the file and clicking Open
- Under Certificate authority > Edit trust settings > check all three trust options
- Click OK
- Verify the SSL certificate: Issued To "*.securly.com" is installed.
Windows OS
- Click on Show advanced settings shown highlighted below (alternatively attached to this KB article is "Securly SSL Windows.exe" which will automate this install process")
- Under HTTPS/SSL click on Manage certificates
- Click on the Trusted Root Certification Authorities tab
- Click on Import
- Import the "securly_SHA-256.crt" file
- Verify the SSL certificate: Issued To "*.securly.com" is installed.
ATTACHMENTS:
securly_SHA-256.crt (891 Bytes)
Securly SSL Windows.exe (10 KB)
securly_self_signed_cert_exp_20200130.pem (1 KB)