Change Email and Passwords

How to change your work, school or other organization email or password

If you are browsing the My Account page, you may find that some options are different for you on a converted work, school, or other group account than on a standard Google Account. We've explained the settings differences below.

Password Recovery Options

You can't set recovery options for your account on this page because your domain administrator has restricted password changes. This generally happens when G Suite accounts are managed by your work, school, or other group. If you'd like to recover your password, please contact your administrator.

Email Addresses

You do not have the option to edit your email addresses on your work, school, or other group account. This is because your email address is managed by an administrator, so you will need to contact your administrator if you wish to change your delivery address.

You may also see an email listed under Email Addresses in the form of username@my-domain.com.test-google-a.com below your work, school, or other organization account email address. This represents a temporary email address, which you do not need to feel alarmed about.

For JMC Users:

You can change the Password at the main login screen. Select which module you are operating under (Teacher, Parent etc), Type in your Username, and then choose the Change Password box. There Following type in a password you will remember.

If you don't remember your password, you can click on the Forgot Password Button, Type in your Last name and an Email address.