Privacy Policy
Effective Date: 01/12/2024
Welcome to TruthEagle Solutions ("we," "our," or "us"). At trutheagle.co.ke, your privacy and trust are our priority. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website, services, or products.
1. Information We Collect
We may collect the following types of personal and non-personal information:
1.1 Personal Information
Full name
Email address: trutheaglesolutions@gmail.com
Phone number: 0713181110
Billing and shipping address
Payment information (processed securely, such as M-Pesa or credit card details)
1.2 Non-Personal Information
Device details (browser type, operating system, screen resolution)
IP address and approximate location
Pages you visit on our site and browsing activity
2. How We Use Your Information
We use your data for:
Order Fulfillment: Processing orders and delivering products/services.
Customer Support: Responding to your inquiries and requests.
Marketing: Sending updates, promotions, and personalized offers (opt-out available).
Improving Services: Monitoring website performance and enhancing user experience.
Fraud Prevention: Detecting and addressing security issues.
3. Protecting Your Information
Your security is our priority. We protect your information through:
SSL Encryption: Securing data transmission on our site.
Secure Payments: Partnering with trusted payment providers for secure transactions.
Data Access Control: Restricting unauthorized access to your data.
We never sell or share your personal information with third parties unless required by law or with your consent.
4. Cookies and Tracking
Our website uses cookies to enhance your experience. Cookies allow us to:
Save your preferences (e.g., language or currency settings)
Recommend relevant products
Analyze website traffic
You can disable cookies in your browser settings, but some features may not work as intended.
5. Sharing Your Data
We only share your data in the following cases:
Service Providers: With partners who assist in shipping, payment processing, or technical support.
Legal Compliance: If required to meet legal or regulatory obligations.
6. Your Rights
You have control over your data. You can:
Access and Update: Request access to your data or update it.
Delete Your Data: Request deletion of your personal information, subject to legal requirements.
Marketing Preferences: Opt-out of marketing emails or SMS.
7. Third-Party Links
Our site may contain links to external websites. We are not responsible for their privacy practices or content. We encourage you to review their privacy policies.
8. Children’s Privacy
Our services are not intended for users under the age of 18. We do not knowingly collect data from minors.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the new effective date.
10. Contact Us
For any questions or concerns about this Privacy Policy, please reach out to us:
Email: trutheaglesolutions@gmail.com
Phone: 0713181110
Website: https://trutheagle.co.ke
By using trutheagle.co.ke, you consent to the terms of this Privacy Policy.