Privacy Policy for TruReel – Real Opinions. Real Growth.

Effective Date: 1 July 2026

At TruReel, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use the TruReel mobile application ("App").

By downloading, accessing, or using TruReel, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

Account Information

When you create an account, we may collect:

• Username

• Email address

• Password (stored securely through Firebase Authentication)

• Display name

• Profile photo (when signing in with Google)

You may create an account using:

• Email and Password

• Google Sign-In

Profile Information

You may optionally provide:

• Bio

• Profile picture

• Social profile information (if introduced in future updates)

Content You Upload

When using TruReel, we collect content that you voluntarily upload, including:

• Videos

• Video thumbnails

• Captions

• Hashtags

• Comments

• Profile images

• Other user-generated content

Uploaded videos and media may be stored securely using cloud storage services.

Camera and Gallery Access

TruReel requests permission to access:

Camera

Used only for:

• Recording videos

• Capturing profile photos (if applicable)

Photos / Gallery

Used only for:

• Selecting existing videos

• Uploading profile pictures

• Choosing media for your content

These permissions are only used after you grant access.

Device Information

We may automatically collect limited device information, including:

• Device model

• Android version

• App version

• Crash reports

• Device identifiers (where permitted)

• Language settings

• Time zone

Analytics Information

We currently use:

• Google Analytics for Firebase

Analytics helps us understand:

• App usage

• Feature popularity

• Performance

• Crash diagnostics

• User engagement

This information is generally aggregated and used to improve the App.

Location Information

Current Version

TruReel does not access or collect your precise device location.

Future Versions

We may introduce optional location-based features such as:

• Nearby content discovery

• Regional recommendations

• Local creator suggestions

If location services are introduced, you will be asked for permission before any location information is collected.

Notifications

The current version of TruReel does not send push notifications.

Future versions may use Firebase Cloud Messaging (FCM) to send:

• Likes

• Comments

• Replies

• New followers

• Platform announcements

• Security alerts

Notification permission will be requested where required.

2. How We Use Your Information

We use collected information to:

• Create and manage user accounts

• Authenticate users

• Display your profile

• Upload and display videos

• Enable likes, dislikes, comments, and follows

• Improve app performance

• Analyze usage trends

• Detect spam and abuse

• Prevent fraud

• Respond to customer support requests

• Comply with legal obligations

3. Honest Feedback and Privacy

One of TruReel's core principles is protecting honest user feedback.

To encourage genuine interactions:

• We do not publicly display who liked your videos.

• We do not publicly display who disliked your videos.

• We do not publicly display who follows your account.

• Only aggregate counts may be visible.

This helps users share honest opinions without social pressure.

4. Data Storage and Security

TruReel uses secure cloud infrastructure, including:

• Firebase Authentication

• Firebase Realtime Database

• Cloudflare R2 Storage

• Google Analytics for Firebase

We implement reasonable technical and organizational safeguards to protect your information against unauthorized access, alteration, disclosure, or destruction.

However, no internet transmission or storage system can be guaranteed to be completely secure.

5. Advertising

At present, TruReel does not display third-party advertisements.

If advertising services are introduced in future versions, this Privacy Policy will be updated accordingly.

6. Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share limited information only with trusted service providers necessary to operate the App, including:

• Google Firebase

• Google Analytics

• Cloudflare

• Other infrastructure providers used to operate the platform

We may also disclose information if required by law or to protect the rights, safety, or security of TruReel or its users.

7. User Control and Account Deletion

Users may request deletion of their account through the App.

When an account is deleted:

Information Deleted

• Username

• Email address

• Profile information

• Uploaded videos (subject to system processing)

• Profile image

• Public profile

Information That May Be Retained

Certain information may be retained where necessary for:

• Legal compliance

• Fraud prevention

• Security investigations

• Abuse prevention

• Backup and disaster recovery processes

Retention will be limited to what is reasonably necessary.

8. Children's Privacy

TruReel is not intended for children under the age of 13 (or the minimum age required by applicable law).

We do not knowingly collect personal information from children.

If we become aware that a child has provided personal information, we will take reasonable steps to delete that information.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal information

• Update your information

• Request deletion of your account

• Correct inaccurate information

• Withdraw consent where applicable

• Contact us regarding privacy concerns

Requests may be submitted using the contact email below.

10. Third-Party Services

TruReel currently integrates with services including:

• Firebase Authentication

• Firebase Realtime Database

• Google Analytics for Firebase

• Google Sign-In

• Cloudflare R2 Storage

Future versions may also integrate:

• Firebase Cloud Messaging (FCM)

• Google Play Services

These services are governed by their own privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When significant changes are made, we may notify users through:

• The App

• Our website

• Google Play updates

The updated Effective Date will always appear at the top of this document.

Continued use of TruReel after changes become effective constitutes acceptance of the revised Privacy Policy.

12. Owner Information

TruReel is owned and operated by:

Gurwinder Singh

Our mission is to build a transparent short-video platform where users can receive honest community feedback while protecting individual privacy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Email: nearbyoteam@gmail.com 

Thank you for using TruReel.

TruReel
Real Opinions. Real Growth.